Rated Care Homes

Marigold House

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 2 months

    since the latest rating was published.

  • 15 of 57

    rated care homes in Central Bedfordshire are rated Requires improvement, like this one.

Marigold House: inspection record

Care home, 63 beds, Central Bedfordshire

Rated Requires improvement in August 2026.

Marigold House: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Leighton Rose Care Home (Good, 0.9 miles away) and The Knolls Care Centre (Good, 1.3 miles away).

Nearest care homes:

  1. RI
    Carrington House Limited Requires improvement, 0.3 miles away
  2. RI
    Elm Lodge Nursing and Residential Home Requires improvement, 0.8 miles away
  3. G
    Leighton Rose Care Home Good, 0.9 miles away
  4. RI
    Leighton Forest Requires improvement, 1.2 miles away
  5. G
    The Knolls Care Centre Good, 1.3 miles away

See all care homes in Central Bedfordshire

See all care homes in Leighton Buzzard

What inspectors found

From the Care Quality Commission's assessment published 26 August 2026 (assessment visit 2 July 2026). Quoted under the Open Government Licence.

Date of assessment: 13 to 27 July 2026.

Marigold House is a residential care home providing personal care for older people, including people living with dementia. At the time of our assessment, there were 44 people living at the service.

  • Safe No rating
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led No rating
Read the rest of CQC's summary

This was the first assessment of Marigold House since registering with CQC. We identified 3 breaches of the legal regulations concerning safe care and treatment, safeguarding and governance. We have asked the provider to submit an action plan in response to the concerns identified at this assessment related to safe care and treatment.

Safeguarding concerns had not always been recognised or reported appropriately. Risks relating to people's health and welfare were not always effectively assessed, monitored and reviewed. We identified concerns relating to medicines management, environmental safety, repositioning support and the accuracy of some care records. Governance systems had not always identified and addressed these concerns prior to our assessment.

However, there were also many positive aspects of care. Staff knew people well and demonstrated a good understanding of their needs, preferences and life histories. People were supported to access healthcare services when required and staff worked effectively with a range of healthcare professionals to support people's health and wellbeing. The provider offered a varied programme of meaningful activities and community involvement opportunities which promoted people's wellbeing, independence and social inclusion. Throughout the assessment, we observed kind and respectful interactions between people and staff. The provider was open and responsive to feedback and took action during the assessment to address concerns identified. A staff member said, “Management is very visible. [Deputy manager] is approachable.”

  1. Safe

    No rating

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

    The service was in breach of the legal regulations in relation to safe care and treatment and safeguarding. Safeguarding concerns were not always identified or reported appropriately. Risks relating to people's health and safety were not always effectively assessed and monitored. Improvements were needed to medicines management and environmental safety.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.This is the first assessment for this service. This key question has been rated good. This meant people’s care, treatment and support achieved good outcomes and promoted a good quality of life.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    No rating

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.

    The service was in breach of the legal regulation in relation to governance. The provider had not always ensured their systems were effective or ensured oversight of quality, safety and management of risks.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 26 August 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Well-led was rated Requires improvement on 26 August 2026. Ask about changes in management and what has changed since the report.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Registration details

Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
15188179 (opens Companies House)

Care is Central Residential Limited runs 2 services, all in the East of England. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.

Other services run by Care is Central Residential Limited

  1. –
    Care Is Central - Honeysuckle House Not yet rated. Care home, Central Bedfordshire

Getting help from Central Bedfordshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Marigold House provide nursing care?
No. The Care Quality Commission lists Marigold House as a care home without nursing.
How many beds does Marigold House have?
The Care Quality Commission's register lists 63 beds at Marigold House.
When was Marigold House last inspected?
The Care Quality Commission's latest rating for Marigold House was published on 26 August 2026.
Who runs Marigold House?
Marigold House is run by Care is Central Residential Limited. It runs 2 services, all in the East of England.
What is Marigold House's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 26 August 2026.

Contact

Phone
01525 591037
Address
Marigold House, Hockliffe Road, Leighton Buzzard, LU7 3FF Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Leighton Rose Care Home (Good, 0.9 miles away) and The Knolls Care Centre (Good, 1.3 miles away).

Nearest care homes:

  1. RI
    Carrington House Limited Requires improvement, 0.3 miles away
  2. RI
    Elm Lodge Nursing and Residential Home Requires improvement, 0.8 miles away
  3. G
    Leighton Rose Care Home Good, 0.9 miles away
  4. RI
    Leighton Forest Requires improvement, 1.2 miles away
  5. G
    The Knolls Care Centre Good, 1.3 miles away

See all care homes in Central Bedfordshire

See all care homes in Leighton Buzzard