Ambassador House
- Care home
- 25 beds
- No nursing
- Dementia care
- Registered since 2011
- Central Luton, Luton, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
22 of 32
rated care homes in Luton are rated Good, like this one.
Ambassador House: inspection record
Rated Good in December 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Crowley Care Homes Ltd - St Annes Care Home Requires improvement, less than 0.1 miles away
- G Rosedale Care Home Good, less than 0.1 miles away
- G Marlin Lodge Good, less than 0.1 miles away
- RI Georgina House Requires improvement, 0.1 miles away
- – Windermere House Not yet rated, 0.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 14 April 2021. Quoted under the Open Government Licence.
Ambassador House is a 'care home' providing accommodation and personal care to a maximum of 25 people. Some of whom may be living with different types of dementia. There were 23 people living at the home when we inspected.
Read the rest of CQC's summary
We found the following examples of good practice.
● Staff and professionals entered and left the home in a safe way. Plans were in place to support relatives to visit their loved ones following new government guidance.
● There were plans to support people to isolate if they had a positive test result or showed COVID-19 symptoms.
● Staff had received training in relation to wearing personal protective equipment (PPE). The manager had good levels of PPE available.
● Staff and people took part in regular COVID-19 testing.
The five questions we ask about services and what we found
Questions to ask when you visit
- Well-led was rated Requires improvement on 18 December 2019. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Erica Tucker
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 14 April 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- BC&G Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 05103991 (opens Companies House)
Getting help from Luton Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Luton Borough Council
- Ask for a care needs assessment
- Phone: 01582 547659 or 01582 547660
- Support for carers
- Paying for care: Luton Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Ambassador House provide nursing care?
- No. The Care Quality Commission lists Ambassador House as a care home without nursing.
- How many beds does Ambassador House have?
- The Care Quality Commission's register lists 25 beds at Ambassador House.
- When was Ambassador House last inspected?
- The Care Quality Commission's latest rating for Ambassador House was published on 18 December 2019.
- Who runs Ambassador House?
- Ambassador House is run by BC&G Care Homes Limited.
- What is Ambassador House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 December 2019.
Contact
- Phone
- 01582 486244
- Address
- 31 Lansdowne Road, Luton, LU3 1EE Map (opens Google Maps)
Compare nearby
- RI Crowley Care Homes Ltd - St Annes Care Home Requires improvement, less than 0.1 miles away
- G Rosedale Care Home Good, less than 0.1 miles away
- G Marlin Lodge Good, less than 0.1 miles away
- RI Georgina House Requires improvement, 0.1 miles away
- – Windermere House Not yet rated, 0.1 miles away