The Amwell
- Care home
- 88 beds
- No nursing
- Dementia care
- Registered since 2017
- Melton Mowbray, Leicestershire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
10 ratings
Its last inspection improved it from Inadequate to Requires improvement.
6 months
since the latest rating was published.
28 of 148
rated care homes in Leicestershire are rated Requires improvement, like this one.
The Amwell: inspection record
Rated Requires improvement in April 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Mar Lodge (Good, 0.2 miles away) and Melton Place (Good, 0.8 miles away).
Nearest care homes:
- G Mar Lodge Good, 0.2 miles away
- – Wilton Manor Not yet rated, 0.3 miles away
- RI Melton Short Breaks Service Requires improvement, 0.4 miles away
- G Melton Place Good, 0.8 miles away
- RI Broadoak Grange Requires improvement, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 13 April 2026 (assessment visit 9 February 2026). Quoted under the Open Government Licence.
Date of assessment: 11 March 2026.
The Amwell is a ‘care home’ without nursing for older people living with physical disabilities and conditions such as dementia. At the time of the assessment, 32 people were living at the service. People in care homes receive accommodation and personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided. Both were looked at during this assessment.
- Safe No rating
- Well-led No rating
Read the rest of CQC's summary
This assessment was carried out to follow up on previous breaches of legal regulations relating to safe care and treatment and good governance. We reviewed 4 quality statements as part of this assessment: Learning culture, involving people to manage risk, medicines optimisation and governance, management and sustainability. The previous comprehensive assessment of The Amwell reviewed all the quality statements and was published 24 March 2026.
At this assessment improvements had been made, and the provider was no longer in breach of the legal regulations relating to safe care and treatment and good governance.
At this assessment improvements continued to be made. Accidents and incidents were monitored, and action was taken to mitigate risks to people.
Medicines management had improved and the implementation of a new system was assisting; however, some further improvements were still needed. The management team continued to review people’s care plans to ensure they were person-centred and reflected their needs.
Feedback from visiting healthcare professionals was positive on the improvements that continued to be made at the service.
The provider had numerous processes to monitor and improve the quality and safety of the service. The registered manager and leaders had a visible presence throughout the service. The registered manager was clear about their responsibilities for reporting to the CQC and the regulatory requirements of their role.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The provider was previously in breach of the legal regulation in relation to safe care and treatment. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The provider was previously in breach of the legal regulation in relation to
good governance. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.
Questions to ask when you visit
- Safe was rated Requires improvement on 13 April 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 13 April 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Aarti Popat
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 10 May 2023. Latest assessment published 13 April 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Amwell Care Home LimitedBrand: Care Concern Group
- Ownership type
- Organisation
- Companies House number
- 09052922 (opens Companies House)
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does The Amwell provide nursing care?
- No. The Care Quality Commission lists The Amwell as a care home without nursing.
- How many beds does The Amwell have?
- The Care Quality Commission's register lists 88 beds at The Amwell.
- When was The Amwell last inspected?
- The Care Quality Commission's latest rating for The Amwell was published on 13 April 2026.
- Who runs The Amwell?
- The Amwell is run by The Amwell Care Home Limited.
- What is The Amwell's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 13 April 2026.
Contact
- Phone
- 01664 882525
- Address
- Asfordby Road, Melton Mowbray, LE13 0HN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Mar Lodge (Good, 0.2 miles away) and Melton Place (Good, 0.8 miles away).
Nearest care homes:
- G Mar Lodge Good, 0.2 miles away
- – Wilton Manor Not yet rated, 0.3 miles away
- RI Melton Short Breaks Service Requires improvement, 0.4 miles away
- G Melton Place Good, 0.8 miles away
- RI Broadoak Grange Requires improvement, 0.9 miles away