Penn House Residential Home
- Care home
- 30 beds
- No nursing
- Dementia care
- Registered since 2017
- Penn, Wolverhampton, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published.
38 of 63
rated care homes in Wolverhampton are rated Good, like this one.
Penn House Residential Home: inspection record
Rated Good in February 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Anville Court Care Home Requires improvement, 0.2 miles away
- G Amber Court Residential Care Home Good, 0.2 miles away
- – Prosper Haven Not yet rated, 0.2 miles away
- G Goldthorn Lodge Good, 0.2 miles away
- O The Gardens Outstanding, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 23 February 2024. Quoted under the Open Government Licence.
Pen House is a residential care home providing personal and nursing care to up to 26 people. The service provides support to older people some of who were living with dementia. At the time of our inspection there were 16 people using the service.
What inspectors found
Systems were not ensuring medicines administration records were completed accurately; however, medicines had been administered as prescribed. People were kept safe as staff understood how to recognise and report any concerns about potential abuse and could manage known risks to people's safety. There were enough staff to support people safely, and when incidents occurred there were systems in place to learn from these and prevent things from happening again. The home was kept clean, and staff understood how to protect people from the risk of cross infection.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Systems were in place to check on the care people had received and ensure accurate care records were in place. There were opportunities for feedback about the service to be sought and this was used to support learning and development of the service. There were other professionals involved in people's care and people received person centred support. The registered manager was approachable and responsive to any concerns raised.
Questions to ask when you visit
- Well-led was rated Requires improvement on 23 February 2024. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Lee Smith
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 23 February 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Penn House Limited
- Ownership type
- Organisation
- Companies House number
- 09135823 (opens Companies House)
Penn House Limited runs 2 services, all in the West Midlands. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Penn House Limited
- – Abbey Lodge Care Not yet rated. Care home, Wolverhampton
Getting help from City of Wolverhampton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wolverhampton Council
- Ask for a care needs assessment
- Phone: 01902 551199, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Wolverhampton Council
Checked on the council's website, November 2026.
Common questions
- Does Penn House Residential Home provide nursing care?
- No. The Care Quality Commission lists Penn House Residential Home as a care home without nursing.
- How many beds does Penn House Residential Home have?
- The Care Quality Commission's register lists 30 beds at Penn House Residential Home.
- When was Penn House Residential Home last inspected?
- The Care Quality Commission's latest rating for Penn House Residential Home was published on 23 February 2024.
- Who runs Penn House Residential Home?
- Penn House Residential Home is run by Penn House Limited. It runs 2 services, all in the West Midlands.
- What is Penn House Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 February 2024.
Contact
- Phone
- 01902 345470
- Address
- 169-171 Penn Road, Wolverhampton, WV3 0EQ Map (opens Google Maps)
Compare nearby
- RI Anville Court Care Home Requires improvement, 0.2 miles away
- G Amber Court Residential Care Home Good, 0.2 miles away
- – Prosper Haven Not yet rated, 0.2 miles away
- G Goldthorn Lodge Good, 0.2 miles away
- O The Gardens Outstanding, 0.3 miles away