Claremont Court
- Care home
- 57 beds
- Nursing care
- Dementia care
- Registered since 2011
- Stoughton, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in July 2024.
2 years
since the latest rating was published.
234 of 302
rated care homes in Surrey are rated Good, like this one.
Claremont Court: inspection record
Rated Good in July 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Queen Elizabeth Park Good, 0.4 miles away
- – Northway House Not yet rated, 0.6 miles away
- – Northway Lodge Not yet rated, 0.6 miles away
- – Silverbirch House Care Home Not yet rated, 0.6 miles away
- G Worplesdon View Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 25 July 2024 (assessment visit 10 January 2024). Quoted under the Open Government Licence.
Date of assessment 17 Jan to 20 Jan 2024.
This was a responsive assessment due to concerns we had received regarding the care people were receiving at the service, particularly around end of life care. We identified not all staff had received end of life care training and were not always aware people were on end of life care. However, we did not identify concerns around the provision of end of life care during our assessment.
- Safe Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were cared for by staff who were kind towards them and knew them well. People's bedrooms, bathrooms and the kitchen were clean and fresh. The home was developed to meet the needs of the people living at the home, including those living with dementia. There were objects, pictures and areas of interest throughout the home which we saw people enjoyed. There were also a range of activities available for people.
Risks to people were managed effectively and steps were taken to safeguard people when necessary. Medicine management systems and processes were safe, with administering staff receiving an annual competency check. Safe recruitment processes were in place.
People’s end of life wishes had been considered and documented.
Staff felt the management team were approachable and took on feedback to improve the service. Governance systems were efficient in ensuring the service was providing quality care.
-
Safe
Good
People felt safe at Claremont Court, and their relatives echoed this. Safeguarding policies and practices were in place to protect people from abuse. There were sufficient numbers of staff to ensure people’s care needs were met and any individual risks to them were mitigated. The environment was clean and tidy with safe infection prevention and control practices in place. People’s medications were managed safely.
-
Responsive
Good
Appropriate end of life care documentation was in place for people. However, additional training in this area could have been offered to all levels of care staff.
-
Well-led
Good
People, relatives and staff all felt the service was well managed and the leadership team were visible and approachable. Governance systems were effective in identifying areas for improvement which were rectified in a timely manner. There were multiple opportunities for people, relatives and staff to feedback any concerns or suggestions to improve the service.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Karen Byres
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 17 February 2022. Latest assessment published 25 July 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Carebase (Claremont) LimitedBrand: Carebase
- Ownership type
- Organisation
- Companies House number
- 05807030 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Claremont Court provide nursing care?
- Yes. The Care Quality Commission lists Claremont Court as a care home with nursing.
- How many beds does Claremont Court have?
- The Care Quality Commission's register lists 57 beds at Claremont Court.
- When was Claremont Court last inspected?
- The Care Quality Commission's latest rating for Claremont Court was published on 25 July 2024.
- Who runs Claremont Court?
- Claremont Court is run by Carebase (Claremont) Limited.
- What is Claremont Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 July 2024.
Contact
- Phone
- 01483 456501
- Address
- Harts Gardens, Guildford, GU2 9QA Map (opens Google Maps)
Compare nearby
- G Queen Elizabeth Park Good, 0.4 miles away
- – Northway House Not yet rated, 0.6 miles away
- – Northway Lodge Not yet rated, 0.6 miles away
- – Silverbirch House Care Home Not yet rated, 0.6 miles away
- G Worplesdon View Good, 0.7 miles away