Devonshire House
- Care home
- 69 beds
- No nursing
- Dementia care
- Registered since 2017
- Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2018, most recently Good in September 2025.
13 months
since the latest rating was published.
109 of 156
rated care homes in Suffolk are rated Good, like this one.
Devonshire House: inspection record
Rated Good in September 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – The Briars Residential Care Home No overall rating, 1.5 miles away
- G Melford Court Care Home Good, 3.5 miles away
- G Barleycombe Good, 3.8 miles away
- G St Josephs Good, 4.9 miles away
- RI Catchpole Court Requires improvement, 5 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 September 2025 (assessment visit 2 July 2025). Quoted under the Open Government Licence.
The inspection of Devonshire House took place between 16th July and 12th August 2025.
Devonshire House is a care home providing accommodation, nursing and personal care for up to 69 people. There were 50 people living at the service during our inspection. The reason we inspected was in response to concerns we received about the safe management of medicines and the culture within the home. This inspection focused on the key questions of Safe and Well-Led only.
- Safe Good
- Well-led No rating
Read the rest of CQC's summary
People were accommodated across 3 units named Ryder, Main and Suites. The registered manager was absent from work and there was a covering manager from another of the provider’s services present at the home.
During this inspection we found improvements were needed to the culture in the home. The provider was aware of this and was working proactively with stakeholders and staff to make the necessary improvements. We also found there were shortfalls with the safe management of people’s medicines and the systems used to record this. The external grounds also required work to make them a safe space for people who were living with dementia. The provider was transparent and responsive to the concerns and shortfalls found at this inspection.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people were safe and protected from avoidable harm.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask when you visit
- Well-led was rated Requires improvement on 3 September 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Hayley Head
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 8 March 2023. Latest assessment published 3 September 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 12 of them in the East of England. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Devonshire House provide nursing care?
- No. The Care Quality Commission lists Devonshire House as a care home without nursing.
- How many beds does Devonshire House have?
- The Care Quality Commission's register lists 69 beds at Devonshire House.
- When was Devonshire House last inspected?
- The Care Quality Commission's latest rating for Devonshire House was published on 3 September 2025.
- Who runs Devonshire House?
- Devonshire House is run by Anchor Hanover Group. It runs 131 services in England, 12 of them in the East of England.
- What is Devonshire House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 September 2025.
Contact
- Phone
- 01787 283240
- Address
- High Street, Cavendish, Sudbury, CO10 8AS Map (opens Google Maps)
Compare nearby
- – The Briars Residential Care Home No overall rating, 1.5 miles away
- G Melford Court Care Home Good, 3.5 miles away
- G Barleycombe Good, 3.8 miles away
- G St Josephs Good, 4.9 miles away
- RI Catchpole Court Requires improvement, 5 miles away