Rockmount Northwest

We identified prior to the inspection that no people living in the service had tested positive for COVID-19 in the last 5 days.

People were supported to understand and comply with visiting and social restrictions in line with all best practice guidance and this is communicated and updated as needed.

The provider follows relevant COVID-19 testing guidance. This includes staff testing requirements as well guidance on testing for people using the service and visitors.

The service was mindful of people's rights under the Mental Capacity Act (MCA) 2005 to make unwise or risky decisions. This included managing the risks for unvaccinated people living in the service and encouraging all people to meet social distancing and wearing masks.

Maintaining the mental health of people and staff was a priority with proactive support from the service to encourage peoples well being.

Where the provider is responsible for cleaning, there are clear schedules in place, which include the frequency of cleaning of high touch areas. Records show compliance with the cleaning schedule.

Staff are trained and know how to immediately instigate full infection control measures to care for a person who develops symptoms, who tests positive or who has been exposed to the virus to avoid the virus spreading to other people and staff. Staff wear PPE in line with guidance where appropriate social distancing cannot be maintained or achieved.

Routine testing for all staff and people who receive support has been implemented.

The five questions we ask about services and what we found