The Elms Care Centre
- Care home
- 37 beds
- Nursing care
- Registered since 2012
- Cornwall, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in January 2019.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
149 of 190
rated care homes in Cornwall are rated Good, like this one.
The Elms Care Centre: inspection record
Rated Good in January 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O St Anne's - Saltash Outstanding, 0.6 miles away
- G Asheborough House Care Centre Good, 0.6 miles away
- G Malvern House Good, 0.8 miles away
- RI Tamar House Nursing Home Requires improvement, 0.9 miles away
- RI Rowan House Residential Home Requires improvement, 0.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 3 February 2022. Quoted under the Open Government Licence.
The Elms Care Centre is registered to provide accommodation for nursing and personal care for up to 37 older people.
Read the rest of CQC's summary
We found the following examples of good practice.
• Staff completed some practise sessions putting on and taking off their PPE, (personal protective equipment, such as gloves, aprons and masks), in front of people. People were given laminated cards of how this should be done and were able to recognise if staff had done it correctly. • One person used lip reading to understand what staff were saying. Staff understood there was a risk to the person if they removed their mask, so they made sure they were socially distanced from the person before removing their mask to communicate. • Musical entertainment had been put on outside, in warmer weather, so people could enjoy it without the risk of cross infection. The registered manager told us people from the local community who were passing, stopped to enjoy the music and join in too. • People and visitors confirmed visiting had continued according to current guidance, and that other social contact, such as phone and video calls had also been encouraged.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Heather Maxwell
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 3 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Elms Care Centre Limited
- Ownership type
- Organisation
- Companies House number
- 03522826 (opens Companies House)
Getting help from Cornwall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cornwall Council
- Ask for a care needs assessment
- Phone: 0300 1234 131, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cornwall Council
Checked on the council's website, November 2026.
Common questions
- Does The Elms Care Centre provide nursing care?
- Yes. The Care Quality Commission lists The Elms Care Centre as a care home with nursing.
- How many beds does The Elms Care Centre have?
- The Care Quality Commission's register lists 37 beds at The Elms Care Centre.
- When was The Elms Care Centre last inspected?
- The Care Quality Commission's latest rating for The Elms Care Centre was published on 10 January 2019.
- Who runs The Elms Care Centre?
- The Elms Care Centre is run by The Elms Care Centre Limited.
- What is The Elms Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 January 2019.
Contact
- Phone
- 01752 846335
- Address
- 108 Grenfell Avenue, Saltash, PL12 4JE Map (opens Google Maps)
Compare nearby
- O St Anne's - Saltash Outstanding, 0.6 miles away
- G Asheborough House Care Centre Good, 0.6 miles away
- G Malvern House Good, 0.8 miles away
- RI Tamar House Nursing Home Requires improvement, 0.9 miles away
- RI Rowan House Residential Home Requires improvement, 0.9 miles away