Caraston Hall
- Care home
- 5 beds
- No nursing
- Registered since 2017
- Devonport, Plymouth, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
7 months
since the latest rating was published.
58 of 83
rated care homes in Plymouth are rated Good, like this one.
Caraston Hall: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Two Trees Requires improvement, less than 0.1 miles away
- – Durnsford Lodge Not yet rated, 0.3 miles away
- G Underhill House Residential Home Good, 0.4 miles away
- G Camellia House Good, 0.4 miles away
- – Orchid House Not yet rated, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 25 March 2026 (assessment visit 7 November 2025). Quoted under the Open Government Licence.
Date of assessment: 3 February to 20 February 2026.
Caraston Hall is a small care home that provides accommodation, personal care and support to a maximum of 5 people of working age who are experiencing severe and enduring mental health conditions. At the time of our inspection, 5 people were living at the service. However, only 1 person received a regulated activity, for example, help with tasks related to personal hygiene and eating.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We carried out this assessment due to the age of the rating. We assessed 33 Quality Statements under 5 Key Questions of: Safe, Effective, Caring, Responsive and Well Led. At our last inspection, the service was rated good. At this assessment, the service remains good.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider was working in line with this guidance. However, we identified several areas requiring improvement, including risk management, staffing levels and the quality of documentation relating to people’s capacity assessments and best‑interest decision‑making processes. Following our assessment, the registered manager confirmed improvements had been made.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment, we rated this key question good. At this assessment, the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment, and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good. This meant people were supported and treated with dignity and respect and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Lisa Marie Taylor
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 20 October 2018. Latest assessment published 25 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Caraston Hall Support Limited
- Ownership type
- Organisation
- Companies House number
- 06827905 (opens Companies House)
Getting help from Plymouth City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Plymouth City Council
- Ask for a care needs assessment
- Phone: 01752 668000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Plymouth City Council
Checked on the council's website, November 2026.
Common questions
- Does Caraston Hall provide nursing care?
- No. The Care Quality Commission lists Caraston Hall as a care home without nursing.
- How many beds does Caraston Hall have?
- The Care Quality Commission's register lists 5 beds at Caraston Hall.
- When was Caraston Hall last inspected?
- The Care Quality Commission's latest rating for Caraston Hall was published on 25 March 2026.
- Who runs Caraston Hall?
- Caraston Hall is run by Caraston Hall Support Limited.
- What is Caraston Hall's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 March 2026.
Contact
- Phone
- 01392 203877
- Address
- 82 Milehouse Road, Plymouth, PL3 4DA Map (opens Google Maps)
Compare nearby
- RI Two Trees Requires improvement, less than 0.1 miles away
- – Durnsford Lodge Not yet rated, 0.3 miles away
- G Underhill House Residential Home Good, 0.4 miles away
- G Camellia House Good, 0.4 miles away
- – Orchid House Not yet rated, 0.5 miles away