Gainsborough Hall Care Home

At the time of our inspection visit there were 33 people living at the home. Care is provided across 3 floors that include a residential and nursing unit. A communal lounge and dining area are located on each floor. People's bedrooms are ensuite and there are further communal bathroom facilities located on each floor.

Relatives told us staff knew what to do and staff were trained which gave them confidence their relatives received the right level of support. Training refreshers were held to make sure staff received training to maintain staff skill and knowledge.

People and relatives were pleased with their meal choices, and they could have additional choices if requested. People received their food and fluids in line with personal preferences. People who were at risk of weight loss were regularly checked by staff to ensure any further support was provided to help maintain their health and welfare.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The management team and provider completed regular audits and checks, including clinical and checks that supported a quality service.

There was no registered manager at the time of our visit but the senior management team remained consistent and they supported temporary managers at the home. A new manager was being appointed and would make an application to be registered with us.