Chaseways
- Care home
- 6 beds
- No nursing
- Registered since 2017
- Thorley Street, Hertfordshire, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Inadequate to Requires improvement.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
46 of 210
rated care homes in Hertfordshire are rated Requires improvement, like this one.
Chaseways: inspection record
Rated Requires improvement in November 2020, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Jacobs Neurological Centre (Good, 0.3 miles away) and Ashlyn Care Home (Good, 2.1 miles away).
Nearest care homes:
- G Jacobs Neurological Centre Good, 0.3 miles away
- G Ashlyn Care Home Good, 2.1 miles away
- G Shaftesbury Netteswell Rectory Good, 2.6 miles away
- G Alexandra House - Harlow Good, 2.9 miles away
- G Hatfield Haven Good, 3 miles away
About the service
From the Care Quality Commission's inspection report published 24 March 2021. Quoted under the Open Government Licence.
Chaseways is a residential care home providing personal and nursing care to up to six people. At the time of the inspection five people were living at Chaseways.
Read the rest of CQC's summary
The building consists of three ground floor flats which have two bedrooms and en-suites, two lounges and one kitchen. Each flat has access to their own garden. There is an office on the ground floor and second floor.
What inspectors found
Staff spoke about how they felt they needed to develop on their communication skills, in particular with British sign language. Staff identified this could contribute to a person's frustration if they were unable to communicate effectively. The provider had offered training to staff and gave further resources following the inspection.
Read the rest of CQC's summary
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service reflected most of the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
The provider had systems in place to ensure they captured people, staff and family views about the support being provided.
The provider was proactive in investigating concerns and putting actions into place to improve the service.
Staff and the provider had systems in place to ensure that safe infection prevention controls were in place.
Questions to ask when you visit
- Safe was rated Requires improvement on 27 November 2020. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 27 November 2020. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
Registration details
- Registered manager
- Sherry Packard
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 24 March 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Cygnet Learning Disabilities Midlands LimitedBrand: Cygnet Health Care
- Ownership type
- Organisation
- Companies House number
- 02626319 (opens Companies House)
Cygnet Learning Disabilities Midlands Limited runs 17 services in England, 5 of them in the East of England. 14 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Cygnet Learning Disabilities Midlands Limited
- G Birches Good. Care home, Nottinghamshire, East Midlands
- G Cherry Tree House Good. Care home, Nottinghamshire, East Midlands
- G Conifers Good. Care home, Derbyshire, East Midlands
- G Fairways Good. Care home, Suffolk
See all 17 services run by Cygnet Learning Disabilities Midlands Limited
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Chaseways provide nursing care?
- No. The Care Quality Commission lists Chaseways as a care home without nursing.
- How many beds does Chaseways have?
- The Care Quality Commission's register lists 6 beds at Chaseways.
- When was Chaseways last inspected?
- The Care Quality Commission's latest rating for Chaseways was published on 27 November 2020.
- Who runs Chaseways?
- Chaseways is run by Cygnet Learning Disabilities Midlands Limited. It runs 17 services in England, 5 of them in the East of England.
- What is Chaseways's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 27 November 2020.
Contact
- Phone
- 01279 414939
- Address
- 1 Chaseways, Sawbridgeworth, CM21 0AS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Jacobs Neurological Centre (Good, 0.3 miles away) and Ashlyn Care Home (Good, 2.1 miles away).
Nearest care homes:
- G Jacobs Neurological Centre Good, 0.3 miles away
- G Ashlyn Care Home Good, 2.1 miles away
- G Shaftesbury Netteswell Rectory Good, 2.6 miles away
- G Alexandra House - Harlow Good, 2.9 miles away
- G Hatfield Haven Good, 3 miles away