Havengore House Residential Care Home
- Care home
- 31 beds
- No nursing
- Dementia care
- Registered since 2018
- Eastwood, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2019, most recently Good in June 2026.
4 months
since the latest rating was published.
67 of 76
rated care homes in Southend-on-Sea are rated Good, like this one.
Havengore House Residential Care Home: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Brooklands Nursing Home Good, 0.2 miles away
- G Mountdale Nursing Home Good, 0.7 miles away
- G Avondale Rest Home Good, 0.8 miles away
- G Cavell Lodge Good, 1 mile away
- G Badgers Lodge Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 June 2026 (assessment visit 30 April 2026). Quoted under the Open Government Licence.
Date of inspection: 26 May to 18 June 2026.
Havengore House is a residential care home. They are currently registered to support adults and older adults with dementia, mental health conditions and physical disabilities.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There were 30 people living at the service on the date the inspection commenced. This was a comprehensive inspection of all quality statements, which was prompted due to the age of the last rating. The last comprehensive inspection of the service was in 2022, where the service was rated as Good.
We carried out an unannounced visit to the service on 26 May 2026.
At this inspection, the service demonstrated consistently high‑quality care across all areas. All key questions remain rated Good, with evidence showing that people received safe, effective, caring, responsive and well‑led support. Feedback from people, relatives and professionals was overwhelmingly positive and reflected a stable, well‑managed service where good outcomes were consistently achieved.
People were supported safely by a provider that had strong systems in place to identify, manage and reduce risks. A proactive culture of safety was evident. People, relatives and professionals expressed confidence in the safety of the service and in staff’s ability to respond appropriately to changing needs.
Care and support were effective and based on best practice. People’s needs were thoroughly assessed and reviewed regularly in partnership with them. Evidence showed that people’s health and wellbeing were promoted, with access to healthcare and rehabilitation support contributing to improved quality of life.
The service was caring, with staff consistently treating people with kindness, dignity and respect. Observations and feedback showed that staff developed meaningful relationships with people and took time to understand their preferences, backgrounds and emotional needs.
The service was responsive to people’s needs. Care planning was person-centred, detailed and regularly reviewed, ensuring support reflected people’s current wishes and requirements.
The service was well led, with strong, visible leadership and effective governance systems.
Overall, the service provided consistently safe, effective and person‑centred care, achieving positive outcomes for people and maintaining high standards across all areas.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question as Good. At this assessment the rating has remained Good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question as Good. At this assessment the rating has remained Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question as Good. At this assessment the rating has remained Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question as Good. At this assessment the rating has remained Good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question as Good. At this assessment the rating has remained Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Adekunle Idowu
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 17 February 2022. Latest assessment published 23 June 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- MISTIS Ltd
- Ownership type
- Organisation
- Companies House number
- 10231098 (opens Companies House)
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Havengore House Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Havengore House Residential Care Home as a care home without nursing.
- How many beds does Havengore House Residential Care Home have?
- The Care Quality Commission's register lists 31 beds at Havengore House Residential Care Home.
- When was Havengore House Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Havengore House Residential Care Home was published on 23 June 2026.
- Who runs Havengore House Residential Care Home?
- Havengore House Residential Care Home is run by MISTIS Ltd.
- What is Havengore House Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 June 2026.
Contact
- Phone
- 01702 529243
- Address
- 27 Fairfield Road, Eastwood, Leigh-on-sea, SS9 5RZ Map (opens Google Maps)
Compare nearby
- G Brooklands Nursing Home Good, 0.2 miles away
- G Mountdale Nursing Home Good, 0.7 miles away
- G Avondale Rest Home Good, 0.8 miles away
- G Cavell Lodge Good, 1 mile away
- G Badgers Lodge Good, 1.1 miles away