Abbey Rose
- Care home
- 24 beds
- No nursing
- Dementia care
- Registered since 2012
- Dorset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2015, most recently Good in August 2026.
2 months
since the latest rating was published.
87 of 99
rated care homes in Dorset are rated Good, like this one.
Abbey Rose: inspection record
Rated Good in August 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Moors Manor Care Home Not yet rated, 0.9 miles away
- G Foxes Moon Residential Home Good, 1.1 miles away
- G St. Ives Country House Care Good, 1.3 miles away
- G Summerhill Residential Care Home Good, 1.7 miles away
- G Chestnut Lodge Good, 1.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 August 2026 (assessment visit 11 June 2026). Quoted under the Open Government Licence.
Date of assessment: 28 July 2026. Abbey Rose is a care home. The service is registered to provide accommodation and residential and nursing care for up to 24 older people. The home is a large and detached building spread over two floors. There was a large communal lounge and dining area on the ground floor. Access to the first floor was via lift or two staircases and there were accessible outside areas to the rear of the home and an enclosed garden. At the time of this assessment 18 people were living at Abbey Rose.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The provider was not carrying out regular checks or audits to ensure effective oversight within Abbey Rose. They had not identified the shortfalls we found.
The provider did not always focus on innovation and improvement across the organisation. They did not always encourage creative ways of delivering equality of experience and quality of life for people. For example, the environment was not conducive to supporting people living with Dementia to navigate the home and the environment was in need of decoration and refurbishment.
We received mixed feedback regarding activities, and we observed limited interactions with people that wasn’t task orientated.
People received their medicines as prescribed. However, some monitoring records had not been completed accurately.
The home was clean, however carpets, furnishings and paintwork were worn.
We observed staff were friendly and knew people well.
Staff completed safeguarding training, were aware of their responsibility to identify and report potential abuse. Recruitment records were robust, all pre-employment checks completed prior to them starting. Staff retention was good, ensuring consistency for people.
Staff were supported in their role with good access to training and supervision.
Staff knew people well and were alert to any changes in their well-being and health and sought professional advice in a timely way.
Staff supported people to maintain relationships that matter to them, such as family and friends.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement: This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask when you visit
- Well-led was rated Requires improvement on 26 August 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 22 November 2018. Latest assessment published 26 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Serene Care (UK) Ltd
- Ownership type
- Organisation
- Companies House number
- 08079990 (opens Companies House)
Serene Care (UK) Ltd runs 2 services, all in the South West. 2 are rated Good or Outstanding.
Other services run by Serene Care (UK) Ltd
- G Park Lodge Residential Care Home Good. Care home, Bournemouth, Christchurch and Poole
Getting help from Dorset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dorset Council
- Ask for a care needs assessment
- Phone: 01305 221016, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Dorset Council
Checked on the council's website, November 2026.
Common questions
- Does Abbey Rose provide nursing care?
- No. The Care Quality Commission lists Abbey Rose as a care home without nursing.
- How many beds does Abbey Rose have?
- The Care Quality Commission's register lists 24 beds at Abbey Rose.
- When was Abbey Rose last inspected?
- The Care Quality Commission's latest rating for Abbey Rose was published on 26 August 2026.
- Who runs Abbey Rose?
- Abbey Rose is run by Serene Care (UK) Ltd. It runs 2 services, all in the South West.
- What is Abbey Rose's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 August 2026.
Contact
- Phone
- 01202 877764
- Address
- Cedar Avenue, St Leonards, Ringwood, BH24 2QG Map (opens Google Maps)
Compare nearby
- – Moors Manor Care Home Not yet rated, 0.9 miles away
- G Foxes Moon Residential Home Good, 1.1 miles away
- G St. Ives Country House Care Good, 1.3 miles away
- G Summerhill Residential Care Home Good, 1.7 miles away
- G Chestnut Lodge Good, 1.8 miles away