Stinchcombe Manor

Stinchcombe Manor is a large adapted home with a number of communal areas people can access, including two lounges, a dining room and garden.

People's care needs had not always been recorded in full. The registered manager was aware of this; however, action had not been taken from audits carried out in February 2023. Checks of people's environments were routinely carried out, however these hadn't always comprehensively identified potential shortfalls.

People spoke positively about Stinchcombe Manor and enjoyed the time they spend with support workers. On both days of the inspection people were enjoying games and activities with staff. Staff spoke positively about working at Stinchcombe Manor and the support they received to provide person centred care.

People's medicines were managed effectively, and people were protected from the risk of infection.

People's individual risks were known by support workers. Staff had clear guidance to support people when they became anxious. Where incidents and accidents occurred, the registered manager had systems in place to ensure appropriate action was taken to reduce the risk of avoidable harm.

The registered manager ensured the views of support workers and people were listened to and acted upon. Staff spoke positively about the communication they received and discussed the improvements happening at Stinchcombe Manor.

Deprivation of liberty safeguards had been applied for when people could not consent to live in the care home.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make

assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.