Argentum Lodge
- Care home
- 56 beds
- Nursing care
- Dementia care
- Registered since 2018
- Nailsea, North Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
9 months
since the latest rating was published.
82 of 86
rated care homes in North Somerset are rated Good, like this one.
Argentum Lodge: inspection record
Rated Good in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Handsale Limited - Silver Trees Good, 0.4 miles away
- G Sycamore Lodge Good, 0.9 miles away
- G Consensus Support Services Limited - Moor Lane Good, 1.3 miles away
- G The Rambles Care Home Good, 1.9 miles away
- G Mendip Lodge Good, 3.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 January 2026 (assessment visit 24 October 2025). Quoted under the Open Government Licence.
Date of Assessment: 6 November to 25 November 2025. The service is a care home providing accommodation, personal and nursing care to a maximum of 56 people of all ages living with physical disabilities, sensory impairments and dementia. At the time of our visit, 54 people were using the service. The care home was set up over 3 floors, providing residential, nursing and dementia care A registered manager was in post. We rated this service as good overall.
- Safe Good
- Effective Good
- Caring Outstanding
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Managers and staff ensured people were at the centre of their care. People’s care plans contained person specific details including information about their lives and histories. The service was observant in people’s changing health needs and escalated concerns promptly.
The manager had a strong focus on continuous improvement and promoting a good learning culture, and people and families could raise any concerns.
The service had a positive and open culture. The management team were visible, actively involved and approachable. They gathered feedback regularly through surveys and other channels, and the overall response was positive. The service had suitable quality assurance systems.
People were supported by enough staff who understood their roles and responsibilities and had the right skills and experience. Staff treated people with warmth and compassion and protected their privacy and dignity; they treated people as individuals and supported their independence and preferences. The activities team engaged with people and encouraged them to take part in a wide range of activities within the home and people had regular opportunities to access the local community.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Outstanding
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding. This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jessica Hawker
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 29 August 2020. Latest assessment published 30 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Argentum Lodge LimitedBrand: Welford Healthcare
- Ownership type
- Organisation
- Companies House number
- 11534336 (opens Companies House)
Getting help from North Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Somerset Council
- Ask for a care needs assessment
- Phone: 01275 888 801, Monday to Friday, 8am to 6pm
- Contact adult social care online
- Support for carers
- Paying for care: North Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Argentum Lodge provide nursing care?
- Yes. The Care Quality Commission lists Argentum Lodge as a care home with nursing.
- How many beds does Argentum Lodge have?
- The Care Quality Commission's register lists 56 beds at Argentum Lodge.
- When was Argentum Lodge last inspected?
- The Care Quality Commission's latest rating for Argentum Lodge was published on 30 January 2026.
- Who runs Argentum Lodge?
- Argentum Lodge is run by Argentum Lodge Limited.
- What is Argentum Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 January 2026.
Contact
- Phone
- 01275 850430
- Address
- 81 Silver Street, Nailsea, Bristol, BS48 2DS Map (opens Google Maps)
Compare nearby
- G Handsale Limited - Silver Trees Good, 0.4 miles away
- G Sycamore Lodge Good, 0.9 miles away
- G Consensus Support Services Limited - Moor Lane Good, 1.3 miles away
- G The Rambles Care Home Good, 1.9 miles away
- G Mendip Lodge Good, 3.4 miles away