Paddock Lodge Care Home

Paddock Lodge is a residential care home providing personal care for up to 24 people, some of whom were living with dementia. At the time of our inspection there were 20 people using the service.

Most aspects of people's medicines were well managed although some shortfalls were identified and addressed promptly by the provider. Risks associated with people's care were usually managed safely and systems were in place for learning lessons when things go wrong. Regular checks of the premises and equipment were carried out although we saw actions to address some potential risks had not been addressed promptly. Robust recruitment checks were carried out by the management team. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service did not always support this practice. The provider adapted staffing levels to people's changing needs. The service followed safe infection, prevention and control procedures. The service had systems in place to safeguard people from abuse.