College Hill Residential Home

There were arrangements to manage infection risks. There was an up to date infection control policy in place and there were standard operating procedures that were regularly updated in line with changes in government policy. Staff and people receiving care had received all doses of the vaccine. Regular testing was also carried out for people, visitors and visiting professionals in order to identify any positive cases as early as possible so that people could self-isolate to reduce the spread of infection.

All staff had received training about COVID-19, hand washing and in the proper use and on donning and doffing of PPE. The service carried out monitoring checks of staff infection prevention control (IPC) practice and further training was provided when needed. This helped to assure the provider that people were protected and safe.

The service had ensured there were sufficient supplies of PPE. During the COVID-19 pandemic, the service was able to reliably get hold of enough of the right PPE to meet people's needs.

Any staff or person who had tested positive, were isolated in line with government guidance. This minimised the risk of spreading infection in the care home.

During the pandemic the provider promptly communicated with staff, people and relatives. This and regular communication with the host local authority, public health teams, community healthcare professionals and managers from other care homes helped to ensure the home carried out good IPC practice that kept people safe.

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