Hartwood House
- Care home
- 50 beds
- No nursing
- Dementia care
- Registered since 2013
- Woodlands, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in June 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
336 of 420
rated care homes in Hampshire are rated Good, like this one.
Hartwood House: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Whitemoor House Good, 0.8 miles away
- G Woodlands House Good, 2.8 miles away
- G Woodlands Ridge Nursing Home Good, 2.8 miles away
- G Ocknell Park Good, 2.8 miles away
- G Oakhurst Lodge Good, 3.1 miles away
About the service
From the Care Quality Commission's inspection report published 30 June 2022. Quoted under the Open Government Licence.
Hartwood House is care home registered to provide personal care for up to 50 older people who may be living with dementia. At the time of our inspection 35 people were using the service.
What inspectors found
The management team explained they had faced a number of challenges since deregistering the nursing element of the service. They advised us communication between themselves and external professionals required improvement to ensure stronger collaborative working.
Read the rest of CQC's summary
Staff were trained effectively in how to identify possible abuse and were confident the registered manager would investigate any concerns.
Care plans and risk assessments were in place to assist staff on how best to support people.
People were supported safely to manage their medicines.
The provider had effective measures in place to reduce the possibility or spread of infection.
The provider had effective recruitment procedures in place.
Suitable numbers of appropriately skilled, qualified and experienced staff were deployed to meet people's needs at all times.
Relatives, people and staff were complimentary about the leadership in the home.
Effective governance systems were in place to help identify areas for improvement.
People and relatives told us staff worked in partnership effectively with external organisations.
Follow Up We will continue to monitor information we receive about the service, which will help inform when we next inspect.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Monika Zytowiecka
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 30 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hartwood Care LimitedBrand: Cinnamon Care Collection
- Ownership type
- Organisation
- Companies House number
- 07178027 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Hartwood House provide nursing care?
- No. The Care Quality Commission lists Hartwood House as a care home without nursing.
- How many beds does Hartwood House have?
- The Care Quality Commission's register lists 50 beds at Hartwood House.
- When was Hartwood House last inspected?
- The Care Quality Commission's latest rating for Hartwood House was published on 30 June 2022.
- Who runs Hartwood House?
- Hartwood House is run by Hartwood Care Limited.
- What is Hartwood House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 June 2022.
Contact
- Phone
- 023 8028 4555
- Address
- Bournemouth Road, Lyndhurst, SO43 7DP Map (opens Google Maps)
Compare nearby
- G Whitemoor House Good, 0.8 miles away
- G Woodlands House Good, 2.8 miles away
- G Woodlands Ridge Nursing Home Good, 2.8 miles away
- G Ocknell Park Good, 2.8 miles away
- G Oakhurst Lodge Good, 3.1 miles away