Willow Rose Care Home

At the time of this inspection, we did not look at the whole service, we solely inspected the areas that had been identified for the designated setting, to accommodate four people. No people were living in this area of the home at the time of inspection.

We found the following examples of good practice.

People admitted to the unit, identified for the designated setting, would be able to self-isolate in line with current guidance. People would be supported by a cohort of staff who would work solely on the self-contained unit during their shift. People who had tested positive for Covid-19 could access the home through a separate entrance. The cohort of staff assigned to the designated setting could access and exit the home through a separate entrance. People would be supported to communicate with their relatives through window visits, telephone and video calls and there were processes in place to accommodate visits should the need arise. People had access to their own individual full en-suite facilities which reduced the risk of transmission of infection. People would be supported by staff wearing Personal Protective Equipment (PPE) in line with current guidance and fully trained in infection prevention and control. Infection prevention and control audit checks have been reviewed and put in place to make sure any shortfalls would be identified promptly and quickly addressed. Risk assessments identified staff who were disproportionately at risk of Covid-19 and appropriate action taken to maintain their safety.

We were assured that this service met good infection prevention and control guidelines as a designated care setting

The five questions we ask about services and what we found