My Homecare Leicester
- Home care
- Dementia care
- Registered since 2020
- Glenfield, Leicestershire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
80 of 104
rated home care services in Leicestershire are rated Good, like this one.
My Homecare Leicester: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Huntsman's Lodge DCA Good, less than 0.1 miles away
- – Lotus Home Care Leicester Not yet rated, less than 0.1 miles away
- – Shalom Care Solutions Ltd Not yet rated, 0.4 miles away
- – Delight Services Limited No overall rating, 0.8 miles away
- – Merrydays Care Services Ltd Not yet rated, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 29 September 2022. Quoted under the Open Government Licence.
My Homecare Leicester is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection there were 23 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People did not have specific health condition care plans and risk assessments in place . We have recommended the provider considers current guidance on how to support people's specific health conditions with risk assessments.
Read the rest of CQC's summary
People and their relatives felt safe. Systems and processes were in place to identify and report any safeguarding concerns.
People received medicines safely and staff were trained to administer them.
People were supported by a consistent staffing team, who had enough time to carry out the support people required.
People's preferences and choices were recorded. Staff worked alongside people and their families to meet people's care needs.
People were supported by caring and compassionate staff.
Staff respected people's wishes and worked to promote their independence.
The service was well-led. Systems and processes were in place to enable effective running of the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Safe was rated Requires improvement on 29 September 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Leji Oommen
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 29 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Passionate Homecare Ltd
- Ownership type
- Organisation
- Companies House number
- 12495745 (opens Companies House)
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does My Homecare Leicester provide nursing care?
- The Care Quality Commission's register does not list nursing care for My Homecare Leicester.
- When was My Homecare Leicester last inspected?
- The Care Quality Commission's latest rating for My Homecare Leicester was published on 29 September 2022.
- Who runs My Homecare Leicester?
- My Homecare Leicester is run by Passionate Homecare Ltd.
- What is My Homecare Leicester's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 September 2022.
Contact
- Phone
- 0116 218 4989
- Address
- The Old Rectory, Main Street, Glenfield, Leicester, LE3 8DG Map (opens Google Maps)
Compare nearby
- G Huntsman's Lodge DCA Good, less than 0.1 miles away
- – Lotus Home Care Leicester Not yet rated, less than 0.1 miles away
- – Shalom Care Solutions Ltd Not yet rated, 0.4 miles away
- – Delight Services Limited No overall rating, 0.8 miles away
- – Merrydays Care Services Ltd Not yet rated, 0.8 miles away