Kingsway Care Ltd
- Home care
- Dementia care
- Registered since 2021
- Hove, Brighton and Hove, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
32 of 37
rated home care services in Brighton and Hove are rated Good, like this one.
Kingsway Care Ltd: inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – P&D Healthcare LTD Not yet rated, 0.2 miles away
- G The Private Care Company Good, 0.3 miles away
- G Hova House Good, 0.3 miles away
- G Hanover Care Limited Good, 0.4 miles away
- – Bright Care East & Mid Sussex Not yet rated, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 9 July 2022. Quoted under the Open Government Licence.
Kingsway Care Ltd is a domiciliary care agency providing care to people living in their own homes. At the time of inspection, the service was providing personal care to 29 people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People's assessments of need and risk were completed with them and reviewed regularly. People were kept safe with infection prevention and control processes. Staff were trained to recognise and respond to safeguarding concerns.
Read the rest of CQC's summary
People's choices and preferences were clearly recorded in care plans and records. An electronic care system was in place which managers used to monitor the service people received. The registered manager actively reviewed processes to ensure people's health needs were effectively monitored.
People were supported by kind and friendly care staff. People felt respected and well supported by carers and managers.
Managers and staff were proud of the care they provided, there was a positive culture of teamwork and commitment to work in a person- centred way with people.
Care plans were person centred. The registered manager actively looked for ways to improve and develop care plans to respond to their individual preferences and changing needs. People and staff felt comfortable approaching the management with feedback, questions and concerns, they felt listened to.
Training and care quality was audited regularly. There were systems and processes in place to address any concerns. The care staff and management team shared strong values for teamwork, development and respect.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lisa James
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 9 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kingsway Care Ltd
- Ownership type
- Organisation
- Companies House number
- 12753552 (opens Companies House)
Getting help from Brighton and Hove City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Brighton and Hove City Council
- Ask for a care needs assessment
- Phone: 01273 29 55 55, Monday to Friday 9am to 1.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Brighton and Hove City Council
Checked on the council's website, November 2026.
Common questions
- Does Kingsway Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Kingsway Care Ltd.
- When was Kingsway Care Ltd last inspected?
- The Care Quality Commission's latest rating for Kingsway Care Ltd was published on 9 July 2022.
- Who runs Kingsway Care Ltd?
- Kingsway Care Ltd is run by Kingsway Care Ltd.
- What is Kingsway Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 July 2022.
Contact
- Phone
- 01273 077444
- Address
- 22 Victoria Terrace, Hove, BN3 2WB Map (opens Google Maps)
Compare nearby
- – P&D Healthcare LTD Not yet rated, 0.2 miles away
- G The Private Care Company Good, 0.3 miles away
- G Hova House Good, 0.3 miles away
- G Hanover Care Limited Good, 0.4 miles away
- – Bright Care East & Mid Sussex Not yet rated, 0.5 miles away