E Care Wickford
- Home care
- Dementia care
- Registered since 2020
- Wickford, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
E Care Wickford: inspection record
Rated Good in February 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G MD Care Ltd Good, 0.2 miles away
- G Helping Hands Basildon Good, 0.4 miles away
- – BR Healthcare Limited Not yet rated, 0.8 miles away
- – 18Plus Support Limited Not yet rated, 0.8 miles away
- G Nexus Support Ltd Good, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 8 February 2022. Quoted under the Open Government Licence.
E Care Wickford is a domiciliary care service registered to provide personal care to people living in their own homes.
Read the rest of CQC's summary
E Care Wickford provides short term reablement support packages for up to six weeks. The aim of the service is to promote people's independence in their own homes following discharge from hospital, and to avoid hospital admissions/readmissions and/or residential care.
At the time of our inspection, the service was providing care and support to 33 people, all of whom were receiving personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People felt safe and were protected from avoidable harm because staff knew how to identify and report any concerns. Risks relating to people's health and safety were identified, assessed and regularly reviewed.
Read the rest of CQC's summary
Safe recruitment systems were in place. Appropriate checks were undertaken to ensure staff were suitable to work at the service. Staff received training to develop their skills and knowledge, were well supported and worked effectively as a team. There were enough staff available to meet people's needs. People had not experienced missed care call visits.
Where required, people were supported with their medicines. Staff had received training and systems were in place for the safe administration and auditing of people's medicines.
People were complimentary about the support they received and the kind, caring attitude of staff. Staff treated people with dignity and respect and people were supported to regain, and maintain, their independence. Everyone we spoke with told us they would recommend the service to others.
People received a person-centred service. People were consulted over their care and support needs and support was flexible, adjusting to their changing needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was well led. The registered manager provided clear leadership and was committed to providing high quality care. Staff felt valued and supported and enjoyed working at the service. The registered manager had established strong working relationships with health and social care professionals. Systems and processes were in place to monitor the quality and safety of the service and to drive continuous improvement.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 8 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- ECare Ltd
- Ownership type
- Organisation
- Companies House number
- 07918676 (opens Companies House)
ECare Ltd runs 2 services, all in the East of England. 2 are rated Good or Outstanding.
Other services run by ECare Ltd
- G ECare Community Good. Home care, Essex
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does E Care Wickford provide nursing care?
- The Care Quality Commission's register does not list nursing care for E Care Wickford.
- When was E Care Wickford last inspected?
- The Care Quality Commission's latest rating for E Care Wickford was published on 8 February 2022.
- Who runs E Care Wickford?
- E Care Wickford is run by ECare Ltd. It runs 2 services, all in the East of England.
- What is E Care Wickford's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 February 2022.
Contact
- Phone
- 01268 972269
- Address
- Paddington House, 95 Southend Road, Wickford, SS11 8DX Map (opens Google Maps)
Compare nearby
- G MD Care Ltd Good, 0.2 miles away
- G Helping Hands Basildon Good, 0.4 miles away
- – BR Healthcare Limited Not yet rated, 0.8 miles away
- – 18Plus Support Limited Not yet rated, 0.8 miles away
- G Nexus Support Ltd Good, 1.1 miles away