Direct Care (Tameside)
- Home care
- Dementia care
- Registered since 2013
- Hyde, Tameside, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
12 of 15
rated home care services in Tameside are rated Good, like this one.
Direct Care (Tameside): inspection record
Rated Good in July 2018, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – The Goodway Care Group Limited Not yet rated, 0.5 miles away
- O Meridian Health and Social Care - Tameside Outstanding, 0.6 miles away
- – Complex Care Professionals Tameside Not yet rated, 0.6 miles away
- G Extrahand Care Services Ltd Good, 0.6 miles away
- G 365Medicare Tameside Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 30 December 2020. Quoted under the Open Government Licence.
Direct Care (Tameside) is a domiciliary care service providing care and support to people in their own homes in the Tameside area of Greater Manchester. At the time of our inspection, they were supporting approximately 220 people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People told us they were very happy with how they were supported. They told us care workers were reliable and usually arrived at the time they were expected. People told us they did not feel rushed and were supported at their own pace. Care workers told us their rotas allowed them to spend the time they needed with people and were organised so care workers worked in one area rather than having to travel to different areas between visits.
Read the rest of CQC's summary
The registered manager and other management staff understood their responsibilities. They had worked successfully with the local authority to try new ways of working to improve outcomes for people. The local authority felt the service was run with the best interests of people they supported. Incidents and concerns were investigated thoroughly and were analysed to identify if anything could be put in place to prevent things recurring. Some notifications had not been sent to CQC however we are satisfied measures have been put in place to ensure this happens in the future.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Paul Duffy
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 30 December 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Direct Care (Tameside) Ltd
- Ownership type
- Organisation
- Companies House number
- 07774443 (opens Companies House)
Getting help from Tameside Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Tameside Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0161 342 5656, Monday to Wednesday 8.30am to 5pm, Thursday 8.30am to 4.30pm, Friday 8.30am to 4pm. Out-of-hours emergencies: 0161 342 2222
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Direct Care (Tameside) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Direct Care (Tameside).
- When was Direct Care (Tameside) last inspected?
- The Care Quality Commission's latest rating for Direct Care (Tameside) was published on 25 July 2018.
- Who runs Direct Care (Tameside)?
- Direct Care (Tameside) is run by Direct Care (Tameside) Ltd.
- What is Direct Care (Tameside)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 July 2018.
Contact
- Phone
- 0161 338 3666
- Address
- 8 Commercial Brow, Hyde, SK14 2JW Map (opens Google Maps)
Compare nearby
- – The Goodway Care Group Limited Not yet rated, 0.5 miles away
- O Meridian Health and Social Care - Tameside Outstanding, 0.6 miles away
- – Complex Care Professionals Tameside Not yet rated, 0.6 miles away
- G Extrahand Care Services Ltd Good, 0.6 miles away
- G 365Medicare Tameside Good, 0.6 miles away