Chestnut Homecare Limited
- Home care
- Dementia care
- Registered since 2014
- Ashby, North Lincolnshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
12 of 14
rated home care services in North Lincolnshire are rated Good, like this one.
Chestnut Homecare Limited: inspection record
Rated Good in October 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Phronesis Support Services Not yet rated, 0.2 miles away
- RI North Lincolnshire Council - Myos House Requires improvement, 1.1 miles away
- G Elite Care Solutions Ltd Good, 1.1 miles away
- G Amphion Home Care Services Limited Good, 1.2 miles away
- – Creative Support - North Lincolnshire Services No overall rating, 1.8 miles away
What inspectors found
From the Care Quality Commission's inspection report published 12 October 2018. Quoted under the Open Government Licence.
Chestnut Home Care is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. Not everyone using Chestnut Home Care receives regulated activity; CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided. During the inspection there were 56 people receiving personal care or social support.
Read the rest of CQC's summary
At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
Staff reported potential harm or abuse. Safeguarding issues were raised with the local authority and were acted upon. Incidents and accidents were investigated. Risks to people's wellbeing were assessed and reviewed to maintain people's health and safety. There were enough staff to meet people's needs. Medicine management and infection control was robust.
Staff were provided with training, supervision and a yearly appraisal to maintain and develop their skills. People were supported to have maximum choice and control of their lives and staff do support them in the least restrictive way possible; the policies and systems in the service supported this practice. Social support was provided to some people using the service.
Staff understood people's dietary needs.
People said staff were caring and kind and protected their privacy and dignity.
People's preferences for their care and support were recorded and this information was reassessed as people's needs changed. The provider had a complaints policy which was, provided to people. Issues raised were investigated and resolved and learning from this was used to improve the service. End of life care was provided to people.
Quality assurance checks and audits were undertaken. There was an 'on call' system outside of office hours for people, their relatives or staff to use to gain help and advice. Senior staff undertook 'spot checks' to monitor the delivery of care to people. People were asked for their views about the service and feedback received was acted upon.
Further information is in the detailed findings below.
The five questions we ask about services and what we found
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 12 October 2018. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Chestnut Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 06793399 (opens Companies House)
Getting help from North Lincolnshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Lincolnshire Council
- Ask for a care needs assessment
- Phone: 01724 297000
- Contact adult social care online
- Support for carers
- Paying for care: North Lincolnshire Council
Checked on the council's website, November 2026.
Common questions
- Does Chestnut Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Chestnut Homecare Limited.
- When was Chestnut Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Chestnut Homecare Limited was published on 12 October 2018.
- Who runs Chestnut Homecare Limited?
- Chestnut Homecare Limited is run by Chestnut Homecare Limited.
- What is Chestnut Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 October 2018.
Contact
- Phone
- 01724 642191
- Address
- Suite 11, Queensway Business Centre, Dunlop Way, Scunthorpe, DN16 3RN Map (opens Google Maps)
Compare nearby
- – Phronesis Support Services Not yet rated, 0.2 miles away
- RI North Lincolnshire Council - Myos House Requires improvement, 1.1 miles away
- G Elite Care Solutions Ltd Good, 1.1 miles away
- G Amphion Home Care Services Limited Good, 1.2 miles away
- – Creative Support - North Lincolnshire Services No overall rating, 1.8 miles away