ExemplaCare
- Home care
- Dementia care
- Registered since 2021
- Buckingham, Buckinghamshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
51 of 67
rated home care services in Buckinghamshire are rated Good, like this one.
ExemplaCare: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – My Liberty Care Ltd Not yet rated, 0.5 miles away
- – 15 Catchpin Street Not yet rated, 0.6 miles away
- RI Buckingham Home Care Limited Requires improvement, 0.9 miles away
- – Grace Hands Care Main Office Not yet rated, 1.2 miles away
- G Levante Agency Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 4 March 2023. Quoted under the Open Government Licence.
ExemplaCare is registered as a domiciliary care service and nurses agency, it provides personal care to people in Buckingham and the surrounding villages. At the time of our inspection there were 31 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and relatives told us they were happy with the service they received. Comments included, "My overall impression of this service is excellent," "My carers are excellent. They are very good company for me. They take me for a walk and I am very happy with them all. I have no complaints at all" and "They are all very kind towards her and I know she enjoys having them with her."
Read the rest of CQC's summary
We found improvements could be made to recruitment practices. We found the service was unable to evidence all the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in respect of safe recruitment. We have made a recommendation about this.
We found improvements could be made with ensuring records relating to people who may have dementia or other cognitive impairments were accurate. Some records referred to decisions being made in the person's 'best interest' however other documents referred to the person as having capacity to consent. We have made a recommendation about this in the report.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service could be improved to support this practice. For instance, the Mental Capacity Act policy referred to care homes and hospitals.
We found improvements could be made in how the service maintained and checked records for accuracy. We have made a recommendation about this in the report.
People were supported by staff who demonstrated they were kind and compassionate. Staff were interested in people and supported them with their own hobbies and interests.
People had support from staff who responded to any changes in needs. Referrals to external healthcare professionals were made in a timely manner. People were routinely treated with dignity and respect by office and care staff. People told us, "They show respect towards me just by how courteous they are, they are all kind and compassionate towards me" and "They do seem to respect people's life choices and will
never just assume that they can carry on and do things without checking first that it is alright to carry on."
The service worked well with external professionals and helped people to remain in their own home. One health care professional told us they found the service to be "extremely approachable, accommodating and knowledgeable."
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Angela Nottage
- Registered with the CQC since
- What it provides
- Community health care services - Nurses Agency only, Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- ExemplaCare Limited
- Ownership type
- Organisation
- Companies House number
- 10723188 (opens Companies House)
Getting help from Buckinghamshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Buckinghamshire Council
- Ask for a care needs assessment
- Phone: 01296 383 204
- Support for carers
- Paying for care: Buckinghamshire Council
Checked on the council's website, November 2026.
Common questions
- Does ExemplaCare provide nursing care?
- The Care Quality Commission's register does not list nursing care for ExemplaCare.
- When was ExemplaCare last inspected?
- The Care Quality Commission's latest rating for ExemplaCare was published on 4 March 2023.
- Who runs ExemplaCare?
- ExemplaCare is run by ExemplaCare Limited.
- What is ExemplaCare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 March 2023.
Contact
- Phone
- 01280 474269
- Address
- Unit B, Bourton Business Centre, Buckingham, MK18 7DS Map (opens Google Maps)
Compare nearby
- – My Liberty Care Ltd Not yet rated, 0.5 miles away
- – 15 Catchpin Street Not yet rated, 0.6 miles away
- RI Buckingham Home Care Limited Requires improvement, 0.9 miles away
- – Grace Hands Care Main Office Not yet rated, 1.2 miles away
- G Levante Agency Good, 1.2 miles away