Rated Care Homes

Moral Care Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 183 of 199

    rated home care services in Lancashire are rated Good, like this one.

Moral Care Limited: inspection record

Home care, Lancashire

Rated Good in February 2023.

Moral Care Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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See all home care services in Lancashire

See all home care services in Morecambe

About the service

From the Care Quality Commission's inspection report published 9 February 2023. Quoted under the Open Government Licence.

Moral Care Limited provides personal care to people in their own homes. The office is based in Overton in Morecambe and supports people in the surrounding areas. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection 18 people received support, 10 of which received support with personal care.

What inspectors found

People were safe and protected from harm. One relative said, "I feel that [relative] is safe; if I want to go on holiday, I can leave him with them, and he will be safe." People were supported by enough staff that were safely recruited. People were supported to receive their medicines safely. Staff followed safe processes to minimise the risk of the spread of infection. The registered manager learned from incidents to reduce the risk of them happening again.

Read the rest of CQC's summary

People's needs were fully assessed and people received support according to their care plans. People were supported by consistent staff who had the right skills and experience. Staff helped people to eat and drink and supported them to lead healthy lives. Staff helped people to make their own decisions about their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported by staff that were kind and caring, and promoted people's independence. One person said, "The carers are all very pleasant and they have a lovely attitude, they call me by my name and they remember the things I like and the things I don't like and they always ask me if I need anything."

People's individual needs were responded to well and everyone we spoke with was extremely satisfied with their service. There was a complaints process and low-level concerns were dealt with timely. Staff received training about how to care for people that were at the end of their life.

There was a positive culture at the service; people spoke highly about the staff and staff enjoyed their jobs. The registered manager had a good understanding of risk and made sure that outcomes were monitored. The registered manager was committed to learning and developing to improve the service, and engaged well with people, their relatives and staff.

Questions to ask the service

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Rebecca Williamson
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 9 February 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
13166730 (opens Companies House)

Getting help from Lancashire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Moral Care Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Moral Care Limited.
When was Moral Care Limited last inspected?
The Care Quality Commission's latest rating for Moral Care Limited was published on 9 February 2023.
Who runs Moral Care Limited?
Moral Care Limited is run by Moral Care Ltd.
What is Moral Care Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 9 February 2023.