Sana Care Services
- Home care
- Dementia care
- Registered since 2021
- Knaphill, Surrey, South East
Not enough evidence to rate
Inspected, but the CQC did not have enough evidence to give a rating.
At a glance
No rating
No ratings have been published for this service yet.
92%
of rated home care services in Surrey are Good or Outstanding (87% across the South East, 88% across England).
Sana Care Services: inspection record
The squares stay empty until the Care Quality Commission publishes a rating.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Astor Care and Nursing Agency (Good, less than 0.1 miles away) and County Care Independent Living Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- G Astor Care and Nursing Agency Good, less than 0.1 miles away
- G County Care Independent Living Ltd Good, less than 0.1 miles away
- – Home Instead Elmbridge and East Spelthorne Not yet rated, less than 0.1 miles away
- O Home Instead Guildford and Woking Outstanding, less than 0.1 miles away
- – Quality Care 4 You Ltd Not yet rated, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 2 December 2022. Quoted under the Open Government Licence.
Sana Care Services is a domiciliary care agency that provides support to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. One person was receiving the regulated activity of personal care at the time of our inspection.
What inspectors found
As the agency was only supporting one person at the time of our inspection, our judgements have been based on the limited feedback gathered from the relative of one person who received a service and another person who had previously used the agency. It was therefore not possible to provide a rating at this time.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Feedback about the service people received was positive and relatives told us that the support provided by the agency had enabled their family member to remain safely in their own home.
People were assessed prior to the commencement of care, from which a personalised plan of care was devised. Risks had been assessed and action taken to safeguard people from the risk of abuse or avoidable harm.
Staff were employed to meet the needs of the people who received personal support. People were supported by regular staff who knew them well. Staff were kind and compassionate in their approach and had developed a good rapport with both people and their families. Staff promoted people's privacy and dignity and encouraged people to retain their independence.
Appropriate measures were in place to ensure staff were suitably vetted prior to appointment. Training was ongoing to ensure staff had the skills and experience to support people effectively.
Quality assurance and governance systems were evolving to be able to ensure effective monitoring of the service as it grows.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Augusta Gitonga
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sana Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 11601961 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Sana Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sana Care Services.
- When was Sana Care Services last inspected?
- The Care Quality Commission's latest rating for Sana Care Services was published on 2 December 2022.
- Who runs Sana Care Services?
- Sana Care Services is run by Sana Care Services Limited.
- What is Sana Care Services's CQC rating?
- Inspected, but the CQC did not have enough evidence to give a rating.
Contact
- Phone
- 01483 853045
- Address
- 205 Lansbury Estate, 102 Lower Guildford Road, Knaphill, Woking, GU21 2EP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Astor Care and Nursing Agency (Good, less than 0.1 miles away) and County Care Independent Living Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- G Astor Care and Nursing Agency Good, less than 0.1 miles away
- G County Care Independent Living Ltd Good, less than 0.1 miles away
- – Home Instead Elmbridge and East Spelthorne Not yet rated, less than 0.1 miles away
- O Home Instead Guildford and Woking Outstanding, less than 0.1 miles away
- – Quality Care 4 You Ltd Not yet rated, less than 0.1 miles away