ASRA - Smethwick
- Home care
- Registered since 2011
- Smethwick, Sandwell, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
34 of 49
rated home care services in Sandwell are rated Good, like this one.
ASRA - Smethwick: inspection record
Rated Good in February 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Loving Care Companion Not yet rated, 0.1 miles away
- G Star Service Good, 0.4 miles away
- – Divine Care and Support Limited Not yet rated, 0.4 miles away
- – 2M Health & Home Care Services Ltd - Birmingham No overall rating, 0.8 miles away
- – Choice First Health and Home Care Ltd Not yet rated, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 12 February 2022. Quoted under the Open Government Licence.
ASRA-Smethwick is a care agency providing personal care to people living in their own homes. At the time of this inspection the service was providing personal care to 34 people. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is to help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Systems were in place to protect people from the risk of abuse and harm and the registered manager and staff understood their role and responsibilities to keep people safe.
Read the rest of CQC's summary
People's support needs were risk assessed and care plans provided staff with the information they needed to manage the identified risks.
The provider carried out recruitment checks to ensure staff were suitable for the role. Staff had the necessary skills to carry out their role. Staff had regular training opportunities.
People received their medicines as prescribed. Infection prevention and control policies and procedures were in place to keep people safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider used quality assurance monitoring systems to maintain oversight of the service compliance with regulations.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Samera Mahmood
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Mental Health, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 12 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Smethwick Asra Limited
- Ownership type
- Organisation
- Companies House number
- 02173760 (opens Companies House)
- Charity number
- 519620
Getting help from Sandwell Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sandwell Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 569 7474 (option 4), Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sandwell Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does ASRA - Smethwick provide nursing care?
- The Care Quality Commission's register does not list nursing care for ASRA - Smethwick.
- When was ASRA - Smethwick last inspected?
- The Care Quality Commission's latest rating for ASRA - Smethwick was published on 12 February 2022.
- Who runs ASRA - Smethwick?
- ASRA - Smethwick is run by Smethwick Asra Limited.
- What is ASRA - Smethwick's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 February 2022.
Contact
- Phone
- 0121 565 4678
- Address
- Health & Social Care Centre, Fenton Street, Smethwick, B66 1HR Map (opens Google Maps)
Compare nearby
- – Loving Care Companion Not yet rated, 0.1 miles away
- G Star Service Good, 0.4 miles away
- – Divine Care and Support Limited Not yet rated, 0.4 miles away
- – 2M Health & Home Care Services Ltd - Birmingham No overall rating, 0.8 miles away
- – Choice First Health and Home Care Ltd Not yet rated, 0.8 miles away