Logic Care Solutions
- Home care
- Registered since 2021
- Rainham, Medway, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
14 months
since the latest rating was published.
15 of 42
rated home care services in Medway are rated Requires improvement, like this one.
Logic Care Solutions: inspection record
Rated Requires improvement in August 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Home Instead Medway (Good, 0.4 miles away) and Bluebird Care (Swale) (Good, 0.5 miles away).
Nearest home care services:
- – Advanced Flourish Care Limited Not yet rated, 0.4 miles away
- G Home Instead Medway Good, 0.4 miles away
- G Bluebird Care (Swale) Good, 0.5 miles away
- RI Community Careline Requires improvement, 0.5 miles away
- G Hamilton House Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 August 2025 (assessment visit 7 May 2025). Quoted under the Open Government Licence.
We carried out this comprehensive assessment between 13 May 2025 and 27 May 2025. This was the first assessment of the service since it registered with CQC. We looked at how Logic Care Solutions assessed people's care needs, and how they trained and supervised staff to support people according to their needs and preferences. Logic Care Solutions is a domiciliary care service providing personal care to people in their own homes in the community. At the time of our assessment there were 40 people using the service who required support with their personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. The service provides support to older people, and younger adults. We spoke with 9 people, 6 relatives and 12 staff including the registered manager during the assessment.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We found 5 breaches of regulation in relation to person-centred care, safe care and treatment, staffing and good governance and notifying CQC of events that occur in the service. People were not always protected from avoidable harm because risk assessments were not always in place, and not always clear, comprehensive and up to date. Care plans were inconsistent. Some were very detailed to give staff clear information on how to meet people’s needs and some were sparse. Medicines were not always well managed. Systems and processes to audit and check the service were in place, however these were not always robust. We identified shortfalls in auditing processes which failed to alert the provider to the issues found at this assessment. Staff felt communication was not always effective. Staff were supported through training; however, staff had not all completed training relevant to people’s assessed needs. Staff had not always been adequately deployed at times that met people’s needs, they did not always have sufficient travel time between people they supported.
Staff were recruited safely; the provider had carried out relevant checks and gained references before staff started as well as carrying out home office right to work in the UK checks. The provider had systems and processes in place to understand the diverse health and care needs of people receiving a service. Most people and relatives were treated with respect and kindness.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment, the management of people’s medicines and deployment and training of staff.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.This is the first assessment for this newly registered service. This key question has been rated requires Improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of legal regulation in relation to person-centred care.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.This is the first assessment for this newly registered service. This key question has been ratedgood. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service and notifying CQC of important events.
Questions to ask the service
- Safe was rated Requires improvement on 28 August 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 28 August 2025. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 28 August 2025. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Mopelola Lawal
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Logic Care Solutions Limited
- Ownership type
- Organisation
- Companies House number
- 11983298 (opens Companies House)
Getting help from Medway Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Medway Council
- Ask for a care needs assessment
- Phone: 01634 334 466
- Support for carers
- Paying for care: Medway Council
Checked on the council's website, November 2026.
Common questions
- Does Logic Care Solutions provide nursing care?
- The Care Quality Commission's register does not list nursing care for Logic Care Solutions.
- When was Logic Care Solutions last inspected?
- The Care Quality Commission's latest rating for Logic Care Solutions was published on 28 August 2025.
- Who runs Logic Care Solutions?
- Logic Care Solutions is run by Logic Care Solutions Limited.
- What is Logic Care Solutions's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 August 2025.
Contact
- Phone
- 01634 321967
- Address
- 4 Bloors Lane, Rainham, Gillingham, ME8 7EG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Home Instead Medway (Good, 0.4 miles away) and Bluebird Care (Swale) (Good, 0.5 miles away).
Nearest home care services:
- – Advanced Flourish Care Limited Not yet rated, 0.4 miles away
- G Home Instead Medway Good, 0.4 miles away
- G Bluebird Care (Swale) Good, 0.5 miles away
- RI Community Careline Requires improvement, 0.5 miles away
- G Hamilton House Good, 0.5 miles away