Alwdo Assist Ltd
Home care, Bexley
Good
Rated on
Rating from the Care Quality Commission.
Alwdo Assist Ltd: inspection record
Rated Good in December 2022.
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Ratings published by the Care Quality Commission.
Rated Good in December 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 19 Good home care services in Bexley, out of 32 with a rating.
What inspectors found
From the Care Quality Commission's inspection report published 14 December 2022. Quoted under the Open Government Licence.
About the service: Alwdo Assist Ltd is a domiciliary care agency. It provides personal care to people living in their own houses and flats. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is to help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection, three people were using the service of which, two people were receiving personal care.
People's experience of using this service: People and their relatives gave us positive feedback about their safety and told us staff treated them well. People were protected from the risk of infection. The provider completed pre employment checks for staff. Staff received support through training, supervision and staff meetings to ensure they could meet people's needs. Staff told us they felt supported and could approach the management team members at any time for support.
Read the full summary
The provider worked within the principles of the Mental Capacity Act (MCA). Staff asked for people's consent, where they had the capacity to consent to their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
An assessment of people's needs was completed to ensure these could be met by staff. People and their relatives were involved in making decisions about their care and support. People were treated with dignity, and their privacy was respected, and were supported to be as independent in their care as possible.
People's care plans reflected their current needs with sufficient guidance for staff to follow. Staff showed an understanding of equality and diversity. Staff respected people's choices and preferences. People knew how to make a complaint. The registered manager knew what to do if someone required end-of life care.
There was a management structure at the service and staff were aware of the roles of the management team. They told us the registered manager was supportive and approachable.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | The Engine House Bexley, 2 Veridion Way, Erith, DA18 4AL |
|---|---|
| Neighbourhood | Lower Belvedere, Bexley |
| Phone | 020 3441 7007 |
| Website | www.alwdoassist.co.uk |
| Registered manager | Mercy Obovu |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 14 December 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Alwdo Assist Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12376885 (opens Companies House) |
Nearest alternatives
- G Abantu Care Services Home care, less than 0.1 miles awayGood
- – Accu-Care UK - Main Office Home care, less than 0.1 miles awayNot yet rated
- RI Carefocal Ltd Home care, less than 0.1 miles awayRequires improvement
- G Dream Community Personnel Limited (Woolwich) Home care, less than 0.1 miles awayGood
- G Mulier Care Home care, less than 0.1 miles awayGood
Getting help from London Borough of Bexley
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Bexley
- Ask for a care needs assessment
- Phone: 020 8303 7777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: London Borough of Bexley
Checked on the council's website, November 2026.
Common questions
- Does Alwdo Assist Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alwdo Assist Ltd.
- When was Alwdo Assist Ltd last inspected?
- The Care Quality Commission's latest rating for Alwdo Assist Ltd was published on 14 December 2022.
- Who runs Alwdo Assist Ltd?
- Alwdo Assist Ltd is run by Alwdo Assist Ltd.
- What is Alwdo Assist Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 December 2022.