Wellbeing Living
Home care, Enfield
Good
Rated on
Rating from the Care Quality Commission.
Wellbeing Living: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in June 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 57 Good home care services in Enfield, out of 68 with a rating.
About the service
From the Care Quality Commission's inspection report published 29 June 2023. Quoted under the Open Government Licence.
Wellbeing Living provides care and support to people in a supported living accommodation which could accommodate up to 6 people. The service worked with people with various conditions, including physical health needs, mental health and people with a learning disability. At the time of the inspection, the service was supporting 1 person. 2 other people were still registered with the service but were on extended leave and not present at the time of inspection.
At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
Read the full summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Staff understood what safeguarding was and how to report any concerns. The service had enough appropriately skilled staff to meet people's needs and keep them safe. Risks to people were assessed and clear information given to staff on how to minimise those risks. Staff were recruited safely, and all relevant background checks were done. People received their medicines safely and on time. People were supported to manage their medicines. There were systems in place to address and manage infection control.
Staff were supported through regular training and supervision. People were supported to eat and drink where this was an identified care and support need. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to their individual needs.
People's care was person centred and clear information was provided to staff. There was a complaints process in place which people were aware of. People's communication needs were addressed and documented in their care plans.
Staff valued and acted upon people's views. The service had good management oversight supported by effective feedback and management checks. The registered manager valued staff and staff told us they felt supported in their role by management.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 109 Ordnance Road, Enfield, EN3 6AG |
|---|---|
| Neighbourhood | Forty Hill, Enfield |
| Phone | 020 7031 5628 |
| Website | www.wellbeingliving.org |
| Registered manager | Bridget Osakuni |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 29 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Wellbeing Living Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12692658 (opens Companies House) |
Nearest alternatives
- – BETHEL SUPPORTED LIVING LTD OFFICE Home care, 0.1 miles awayNot yet rated
- – PHP Office Home care, 0.3 miles awayNot yet rated
- – Angel Support (Newham) Ltd Home care, 0.6 miles awayNo overall rating
- – Clay Brook - Enfield Home care, 0.6 miles awayNot yet rated
- – Cozy Corner Care Home care, 0.6 miles awayNot yet rated
Getting help from London Borough of Enfield
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Enfield
- Ask for a care needs assessment
- Phone: 020 8379 1001
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Enfield
Checked on the council's website, November 2026.
Common questions
- Does Wellbeing Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wellbeing Living.
- When was Wellbeing Living last inspected?
- The Care Quality Commission's latest rating for Wellbeing Living was published on 29 June 2023.
- Who runs Wellbeing Living?
- Wellbeing Living is run by Wellbeing Living Ltd.
- What is Wellbeing Living's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 June 2023.