SSA Star Care Ltd

SSA Star Care Ltd is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. The service supports people living with a learning disability. At the time of the inspection the service was supporting four people.

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

Right Support People were treated as individuals and were involved as partners in planning their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People's care was regularly reviewed to make sure their needs were being met. People had regular care staff who people got to know and build a good working relationship with.

Right Care People were supported to maintain their independence and lead full and enjoyable lives. Staff understood how to safely encourage people's independence and support them to be in control of their care. Staff understood what was important to people and supported them to take part in activities that were meaningful to them. People's care plans looked at how the service supported people to maintain their physical, mental and emotional wellbeing.