Northern Case Management Bury Office
- Home care
- Registered since 2011
- Central Bury, Bury, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
30 of 33
rated home care services in Bury are rated Good, like this one.
Northern Case Management Bury Office: inspection record
Rated Good in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Crossroads Together Greater Manchester Good, less than 0.1 miles away
- G Next Stage 'A Way Forward' - St Pauls Court Good, 0.1 miles away
- G KV Care Limited Good, 0.2 miles away
- G Greater Manchester Services Good, 0.4 miles away
- G BuryILD Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 13 January 2023. Quoted under the Open Government Licence.
Northern Case Management is a domiciliary care agency which provides personal care to people in their own homes. The service specialises in providing case management and support to adults and children with an acquired brain and spinal cord injury.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection the service was supporting 81 people; of these 16 received a regulatory activity
What inspectors found
Safe systems were in place to help keep people safe. Staff received relevant training and development to equip them in delivering the support people wanted and needed. Staff were provided with personal protective equipment to help minimise the risk of cross infection. Where people received support with their prescribed medicines, this was managed safely.
Read the rest of CQC's summary
Staff were aware of their responsibilities to report any concerns and were confident these would be acted upon. Robust staff recruitment procedures were in place. Staff retention was an on-going issue with contingency plans in place to help minimise the impact on people's support. Where areas of risk had been identified these were monitored and reviewed so that people's current and changing needs were effectively met.
Governance systems were in place to monitor and review the quality of the service. Staff understood their role and responsibilities and felt supported by the management team. Additional plans were being made to enhance the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Dawn Clarkson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 13 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Northern Case Management LimitedBrand: Active Care
- Ownership type
- Organisation
- Companies House number
- 05375165 (opens Companies House)
Getting help from Bury Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bury Council
- Ask for a care needs assessment
- Phone: 0161 253 5151, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm. Out of hours: 0161 253 6606
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Northern Case Management Bury Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for Northern Case Management Bury Office.
- When was Northern Case Management Bury Office last inspected?
- The Care Quality Commission's latest rating for Northern Case Management Bury Office was published on 13 January 2023.
- Who runs Northern Case Management Bury Office?
- Northern Case Management Bury Office is run by Northern Case Management Limited.
- What is Northern Case Management Bury Office's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 January 2023.
Contact
- Phone
- 0161 763 4734
- Address
- Unit 11-13, Brenton Business Complex, Bond Street, Bury, BL9 7BE Map (opens Google Maps)
Compare nearby
- G Crossroads Together Greater Manchester Good, less than 0.1 miles away
- G Next Stage 'A Way Forward' - St Pauls Court Good, 0.1 miles away
- G KV Care Limited Good, 0.2 miles away
- G Greater Manchester Services Good, 0.4 miles away
- G BuryILD Good, 0.4 miles away