My Life Legacy

My Life Legacy is a domiciliary care agency. It provides personal care to people living in their own houses and flats. It provides a service to people with various needs including, physical disabilities, sensory impairments, and people living with dementia or a learning disability. The service also provides care and support to people staying in the provider's holiday chalets. People who stayed in the holiday chalets were supported by their own staff but if required the service could arrange to provide care and support to people who came on holiday. At the time of this inspection 25 people were supported in the community and no one was accessing the holiday chalets. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.

Right Support: Staff supported people to have the maximum possible choice, control and independence over their own lives. Staff supported people in ways that allowed people to make day to day decisions. Staff focused on people's strengths and promoted what they could do, so people had a fulfilling and meaningful everyday life. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.