Consummate Care (UK) Ltd
- Home care
- Dementia care
- Registered since 2022
- Central Coventry, Coventry, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2016, most recently Good in March 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 65
rated home care services in Coventry are rated Good, like this one.
Consummate Care (UK) Ltd: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – HG Care Coventry Not yet rated, less than 0.1 miles away
- – Care Centre Inc Ltd Not yet rated, 0.1 miles away
- G Earlsdon Park Village Good, 0.2 miles away
- G Helping Hands Coventry Good, 0.2 miles away
- G Care Associates (Coventry) Limited Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 22 March 2023. Quoted under the Open Government Licence.
Consummate Care UK is a domiciliary care agency which provides personal care to people in their own homes. The service provides support to adults with a range of needs including people living with dementia, physical disabilities and sensory impairments. At the time of our inspection 74 people were receiving personal care. CQC only inspects the service being received by people provided with personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People felt safe with the support they received. Staff knew how to keep people safe and protect from harm. Risks associated with people's care and their home environments were identified and assessed. People received their medicines safely, when needed by staff trained in medicine management. Staff were recruited safely.
Read the rest of CQC's summary
Quality assurance systems were in place to monitor and review the quality of the service provided, for example, audits of care records. The staff team worked in partnership with a range of professionals to achieve good outcomes for people. Staff felt supported by the registered manager who worked in an open and transparent way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Dawn Harrison
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 22 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Consummate Care (UK) Ltd
- Ownership type
- Organisation
- Companies House number
- 06880903 (opens Companies House)
Getting help from Coventry City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Coventry City Council
- Ask for a care needs assessment
- Phone: 024 7683 3003, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Coventry City Council
Checked on the council's website, November 2026.
Common questions
- Does Consummate Care (UK) Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Consummate Care (UK) Ltd.
- When was Consummate Care (UK) Ltd last inspected?
- The Care Quality Commission's latest rating for Consummate Care (UK) Ltd was published on 22 March 2023.
- Who runs Consummate Care (UK) Ltd?
- Consummate Care (UK) Ltd is run by Consummate Care (UK) Ltd.
- What is Consummate Care (UK) Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 March 2023.
Contact
- Phone
- 0333 577 8707
- Address
- 1st Floor, Kensington House, 50-52 Albany Road, Coventry, CV5 6JU Map (opens Google Maps)
Compare nearby
- – HG Care Coventry Not yet rated, less than 0.1 miles away
- – Care Centre Inc Ltd Not yet rated, 0.1 miles away
- G Earlsdon Park Village Good, 0.2 miles away
- G Helping Hands Coventry Good, 0.2 miles away
- G Care Associates (Coventry) Limited Good, 0.2 miles away