Henry Court
- Home care
- Dementia care
- Registered since 2010
- Holbrooks, Coventry, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2015.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 65
rated home care services in Coventry are rated Good, like this one.
Henry Court: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 27 June 2023. Quoted under the Open Government Licence.
Henry Court is an extra care service registered to provide personal care support for older people, including those living with dementia. People using the service live in one-bedroom flats and have access to shared facilities, including a restaurant, communal lounges and garden.
Read the rest of CQC's summary
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. Not everyone who used the service received personal care. At the time of our inspection 21 people were in receipt of personal care.
What inspectors found
People received their care calls at the times they expected, for the length of time agreed and from staff they knew. Risks associated with people's care and their home environment had been assessed. However, some risk management plans lacked the detail staff needed to mitigate known risk. Action was planned to address this. People felt safe and staff understood how to keep people safe. Staff recruitment and people's medicines were managed in line with the providers procedures and best practice medicine guidance. Some staff did not follow the provider's infection control policy and procedure to prevent the spread of infection. Action was taken to address this.
Read the rest of CQC's summary
People and a relative had confidence staff had the skills and knowledge needed to provide safe care. Staff received the support and training they needed to fulfil their roles. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The management team and staff understood and worked within the principles of the Mental Capacity Act (2005).
The service was well managed. Effective systems were in place to check the quality and safety of the service. Feedback from people, relatives and staff was used to improve and develop the service. Staff felt valued and supported. The management team and staff worked in partnership with other professionals to support people to achieve good outcomes. People expressed their satisfaction with the way the service they received met their needs and desired outcomes.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kelly Adams
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 27 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 17 of them in the West Midlands. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from Coventry City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Coventry City Council
- Ask for a care needs assessment
- Phone: 024 7683 3003, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Coventry City Council
Checked on the council's website, November 2026.
Common questions
- Does Henry Court provide nursing care?
- The Care Quality Commission's register does not list nursing care for Henry Court.
- When was Henry Court last inspected?
- The Care Quality Commission's latest rating for Henry Court was published on 27 June 2023.
- Who runs Henry Court?
- Henry Court is run by Anchor Hanover Group. It runs 131 services in England, 17 of them in the West Midlands.
- What is Henry Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 June 2023.
Contact
- Phone
- 024 7666 1043
- Address
- Everdon Road, Holbrooks, Coventry, CV6 4DT Map (opens Google Maps)
Compare nearby
- – Dayspring Healthcare Ltd Not yet rated, 0.1 miles away
- – Ziora Welfare Services Not yet rated, 0.1 miles away
- – Caremunity Ltd Not yet rated, 0.1 miles away
- – Cegla Care Ltd Not yet rated, 0.7 miles away
- – Equator Services Limited Not yet rated, 0.7 miles away