Lean On Me Care Services Limited
- Home care
- Registered since 2022
- Gloucester, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
Lean On Me Care Services Limited: inspection record
Rated Good in July 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 12 July 2023. Quoted under the Open Government Licence.
Lean On Me Care Services Limited is a domiciliary care service providing the regulated activity of personal care. At the time of our inspection there were 13 people using the service, 5 people were receiving the regulated activity of personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People's care needs and support requirements had been assessed, recorded and managed well. However, records relating to the management of people's medicines were not always clear. The provider had identified that parts of their governance and quality monitoring systems needed to improve to identify gaps in people's care records and the management of the service.
Read the rest of CQC's summary
Although we found shortfalls in parts of the providers quality monitoring systems, the registered manager had good oversight of the service. People and their relatives felt confident in the management of the service and that any concerns would be acted on.
Safe recruitment practices and staff development systems were in place to ensure people were supported by suitably vetted and trained staff. There were enough staff to meet people's needs and who knew them well.
People received care from staff who were kind and caring. Staff treated people with dignity and encouraged people to reach their potential. The registered manager and staff had formed working relationships with health care professionals and families.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Well-led was rated Requires improvement on 12 July 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Claire Moody
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 12 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lean On Me Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 13001624 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Lean On Me Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Lean On Me Care Services Limited.
- When was Lean On Me Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Lean On Me Care Services Limited was published on 12 July 2023.
- Who runs Lean On Me Care Services Limited?
- Lean On Me Care Services Limited is run by Lean On Me Care Services Limited.
- What is Lean On Me Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 July 2023.
Contact
- Phone
- 07958 649933
- Address
- 40 London Road, Gloucester, GL1 3NU Map (opens Google Maps)
Compare nearby
- – Betha care limited Not yet rated, 0.1 miles away
- – No.1 Business Centre, Alvin Street Not yet rated, 0.1 miles away
- G Raystra Healthcare Good, 0.1 miles away
- – Chosen Care Supported Living Not yet rated, 0.1 miles away
- G Merry Den Good, 0.1 miles away