Lifeways Paragon Limited
- Home care
- Registered since 2022
- Grange, Warrington, North West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Its last inspection moved it down from Good to Inadequate.
2 months
since the latest rating was published.
91%
of rated home care services in Warrington are Good or Outstanding (91% across the North West, 88% across England).
Lifeways Paragon Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Independent Living Alliance Liverpool (Good, less than 0.1 miles away) and Lifeways Community Care (Cheshire) (Good, less than 0.1 miles away).
Nearest home care services:
- G Independent Living Alliance Liverpool Good, less than 0.1 miles away
- G Lifeways Community Care (Cheshire) Good, less than 0.1 miles away
- G Lifeways Inclusive Lifestyles Limited Good, less than 0.1 miles away
- G Raglin Care Good, less than 0.1 miles away
- G C&D Family Care Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 September 2026 (assessment visit 13 May 2026). Quoted under the Open Government Licence.
Date of assessment: 9 June to 3 July 2026. During the assessment, we carried out visits to the providers office address and 8 homes where people supported by the service lived.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
Lifeways Paragon Limited is registered to provide personal care to people in their own homes. At the time of our assessment 66 people, which included people with a learning disability and autistic people, received support with personal care.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the provider was generally meeting the principles outlined in this guidance.
The provider was previously in breach of the legal regulations in relation to safe care and treatment, person centred care, need for consent, staffing and good governance. Some improvements were found at this assessment, and the provider was no longer in breach of the regulations relating to person centred care, need for consent and staffing. However, continued breaches of regulation were identified in relation to safe care and treatment and good governance.
This provider has been in Special Measures since 24 April 2026. The provider demonstrated the improvements have been made. The provider is no longer rated as inadequate overall or in any of the key questions. Therefore, this provider is no longer in Special Measures.
The provider had worked hard to make improvements following our last assessment. However, we found further improvement was needed in areas such as medicines, risk management, aspects of care planning and the quality of the records. Governance systems needed to be strengthened to ensure audits were effective at identifying and addressing concerns to improve the overall quality and safety of the service.
However, we found people were supported by a consistent staff team who knew their needs well. Staff treated people with kindness and compassion, and they worked well with external professionals to support people to stay well.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence people were protected from abuse and avoidable harm.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk people could be harmed.
The provider was in breach of a legal regulation in relation to safe care and treatment.
-
Effective
No rating
Effective – this means we looked for evidence people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The provider was in breach of a legal regulation in relation to good governance.
-
Caring
Good
Caring – this means we looked for evidence the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence in service leadership, management and governance which assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Inadequate. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The provider was in breach of a legal regulation in relation to good governance.
Questions to ask the service
- Safe was rated Inadequate on 24 April 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Inadequate on 24 April 2026. Ask about staff training and how health appointments are arranged.
- Well-led was rated Inadequate on 24 April 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Albert Timberlake
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lifeways Paragon LimitedBrand: Lifeways Community Care
- Ownership type
- Organisation
- Companies House number
- 04301284 (opens Companies House)
Lifeways Paragon Limited runs 3 services in England, 2 of them in the North West. 1 is rated Good or Outstanding and 2 have no rating yet.
Other services run by Lifeways Paragon Limited
- G SLC Paragon (Midlands) Good. Home care, Sandwell, West Midlands
- – Lifeways Paragon Limited (North West) No overall rating. Home care, Lancashire
Getting help from Warrington Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warrington Borough Council
- Ask for a care needs assessment
- Phone: 01925 443322
- Support for carers
- Paying for care: Warrington Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Lifeways Paragon Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Lifeways Paragon Limited.
- When was Lifeways Paragon Limited last inspected?
- The Care Quality Commission's latest rating for Lifeways Paragon Limited was published on 2 September 2026.
- Who runs Lifeways Paragon Limited?
- Lifeways Paragon Limited is run by Lifeways Paragon Limited. It runs 3 services in England, 2 of them in the North West.
- What is Lifeways Paragon Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01257 246400
- Address
- 2 The Square, 710 Birchwood Boulevard, Birchwood, Warrington, WA3 7QY Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Independent Living Alliance Liverpool (Good, less than 0.1 miles away) and Lifeways Community Care (Cheshire) (Good, less than 0.1 miles away).
Nearest home care services:
- G Independent Living Alliance Liverpool Good, less than 0.1 miles away
- G Lifeways Community Care (Cheshire) Good, less than 0.1 miles away
- G Lifeways Inclusive Lifestyles Limited Good, less than 0.1 miles away
- G Raglin Care Good, less than 0.1 miles away
- G C&D Family Care Good, 0.3 miles away