IXCEED HEALTH UK LTD
- Home care
- Dementia care
- Registered since 2022
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
IXCEED HEALTH UK LTD: inspection record
Rated Good in October 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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- – Sunbear Care Brentwood Not yet rated, 0.9 miles away
- G Premald Care Good, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 17 October 2023. Quoted under the Open Government Licence.
Ixceed Health UK Ltd is a domiciliary care agency providing personal care to people in their own homes. At the time of our inspection there were 6 people receiving personal care from the service.
What inspectors found
The registered manager was still developing systems to support their oversight of the service and to improve the detail in care plans. Due to the size of the service, we found limited impact from this. There was a new electronic system which helped senior staff check visit times and provide up-to-date guidance to staff. Feedback from families and relatives was largely positive. The registered manager had been committed to resolving issues when people and their representatives raised concerns.
Read the rest of CQC's summary
The registered manager had worked hard to encourage staff to spend time chatting to people and not rush. This was improving. Staff told us the registered manager led by example and was committed to providing good quality care.
People were supported by consistent staff who knew them well. Care was respectful and staff supported people to remain independent.
There were enough safely recruited staff to meet people's needs. Senior and care staff protected people from the risk of abuse. They supported people safely with their medicines and to minimise the risk of infection.
The registered manager enabled staff to develop their skills and provide good quality care. There was a positive culture of reflection and learning. Staff supported people to eat and drink in line with their preferences. Staff worked well with people, families and professionals to promote people's health and wellbeing.
Care was personalised around people's needs and preferences. Staff reviewed and altered support with people as their needs changed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- James Henry
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 17 October 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ixceed Health UK LTD
- Ownership type
- Organisation
- Companies House number
- 10912397 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does IXCEED HEALTH UK LTD provide nursing care?
- The Care Quality Commission's register does not list nursing care for IXCEED HEALTH UK LTD.
- When was IXCEED HEALTH UK LTD last inspected?
- The Care Quality Commission's latest rating for IXCEED HEALTH UK LTD was published on 17 October 2023.
- Who runs IXCEED HEALTH UK LTD?
- IXCEED HEALTH UK LTD is run by Ixceed Health UK LTD.
- What is IXCEED HEALTH UK LTD's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 October 2023.
Contact
- Phone
- 01277 560457
- Address
- Leclarely, Alexander Lane, Shenfield, Brentwood, CM15 8QE Map (opens Google Maps)
Compare nearby
- – Greenfields Care Services Limited Not yet rated, 0.7 miles away
- – Onamds Care Limited Not yet rated, 0.8 miles away
- – Access for Care Not yet rated, 0.9 miles away
- – Sunbear Care Brentwood Not yet rated, 0.9 miles away
- G Premald Care Good, 1.1 miles away