Rated Care Homes

Hearts At Home HomeCare Limited - Leeds

–

No overall rating

No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • This month

    The latest rating was published.

  • 83%

    of rated home care services in Leeds are Good or Outstanding (90% across Yorkshire and the Humber, 88% across England).

Hearts At Home HomeCare Limited - Leeds: inspection record

Home care, Leeds

This service has no overall rating at present. The squares show its earlier ratings.

Hearts At Home HomeCare Limited - Leeds: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Yorkshire Senior Care Limited (Good, 0.3 miles away) and Grayson Home Care Ltd (Good, 2.5 miles away).

Nearest home care services:

  1. –
    Day&Night Social Care Ltd Not yet rated, less than 0.1 miles away
  2. G
    Yorkshire Senior Care Limited Good, 0.3 miles away
  3. G
    Grayson Home Care Ltd Good, 2.5 miles away
  4. –
    Audley Care Scarcroft Park Not yet rated, 5.3 miles away
  5. G
    Popplewell Springs Good, 5.6 miles away

See all home care services in Leeds

What inspectors found

From the Care Quality Commission's assessment published 20 October 2026 (assessment visit 9 September 2026). Quoted under the Open Government Licence.

Assessment date: 28 September 2026 to 6 October 2026.

We assessed Hearts at Home HomeCare Limited Leeds, a domiciliary care agency providing personal care and support to adults with a range of needs, including older people, people living with dementia, learning disabilities, autistic people, mental health conditions, physical disabilities and sensory impairments. This was the first assessment of the newly registered service. We found people received safe, effective, caring, responsive and well-led care.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

People and relatives consistently told us they felt safe and well supported by staff. Effective systems were in place to identify and manage risks, safeguard people from abuse and monitor the quality of care being delivered. Staff were recruited safely and received appropriate training, supervision, competency assessments and support to meet people's needs. Care records demonstrated effective management of complex healthcare needs, including PEG feeding, respiratory support and pressure care, with staff working alongside healthcare professionals to promote positive outcomes and continuity of care. Medicines were managed safely and governance systems provided oversight of incidents, safeguarding concerns and service quality.

We assessed the service against Right Support, Right Care, Right Culture guidance to make judgements about whether the provider guaranteed people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The service demonstrated a strong commitment to promoting independence, choice and control, with people encouraged to remain involved in decisions about their daily lives and future support. Care was delivered in line with the principles of Right Support, Right Care, Right Culture, promoting people's independence, inclusion, community participation and human rights. People were supported to maintain relationships, access activities that were important to them and achieve outcomes that reflected their individual aspirations.

Overall, the service demonstrated a positive culture where people's wellbeing, independence and outcomes were at the centre of care delivery.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Evidence Wasarirevu
Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11679131 (opens Companies House)

Hearts At Home HomeCare Limited runs 4 services in England, 2 of them in Yorkshire and the Humber. 1 is rated Good or Outstanding and 3 have no rating yet.

Other services run by Hearts At Home HomeCare Limited

  1. G
    Hearts at Home Homecare Limited Cambridgeshire Good. Home care, Cambridgeshire, East of England
  2. –
    Hearts at Home Homecare Limited – North Yorkshire Not yet rated. Home care, North Yorkshire
  3. –
    Hearts at Home Homecare Limited – Nottingham Not yet rated. Home care, Nottingham, East Midlands

Getting help from Leeds City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Hearts At Home HomeCare Limited - Leeds provide nursing care?
The Care Quality Commission's register does not list nursing care for Hearts At Home HomeCare Limited - Leeds.
When was Hearts At Home HomeCare Limited - Leeds last inspected?
The Care Quality Commission's latest rating for Hearts At Home HomeCare Limited - Leeds was published on 20 October 2026.
Who runs Hearts At Home HomeCare Limited - Leeds?
Hearts At Home HomeCare Limited - Leeds is run by Hearts At Home HomeCare Limited. It runs 4 services in England, 2 of them in Yorkshire and the Humber.
What is Hearts At Home HomeCare Limited - Leeds's CQC rating?
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.

Contact

Phone
01733 844096
Address
WETHERBY BUSINESS CENTRE, Craven House 14-18, York Road, Wetherby, LS22 6SL Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Yorkshire Senior Care Limited (Good, 0.3 miles away) and Grayson Home Care Ltd (Good, 2.5 miles away).

Nearest home care services:

  1. –
    Day&Night Social Care Ltd Not yet rated, less than 0.1 miles away
  2. G
    Yorkshire Senior Care Limited Good, 0.3 miles away
  3. G
    Grayson Home Care Ltd Good, 2.5 miles away
  4. –
    Audley Care Scarcroft Park Not yet rated, 5.3 miles away
  5. G
    Popplewell Springs Good, 5.6 miles away

See all home care services in Leeds