1-2-1 Live In Care Ltd
- Home care
- Dementia care
- Registered since 2022
- Sydenham, Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 months
since the latest rating was published.
67 of 79
rated home care services in Somerset are rated Good, like this one.
1-2-1 Live In Care Ltd: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Brunelcare Domiciliary Care Services Somerset Good, 0.3 miles away
- G Dimensions Somerset Bridgwater Domiciliary Care Office Good, 0.5 miles away
- – Southwest Care-Line Ltd Not yet rated, 0.7 miles away
- G Total Care Good, 1 mile away
- G G H Quality Care Limited - 63 Taunton Road Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 March 2026 (assessment visit 3 February 2026). Quoted under the Open Government Licence.
Date of assessment 11 February 2026 to 2 March 2026. We carried out a site visit on 11 February 2026. The service is a domiciliary care agency which provides live in care to people in their own homes.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This was a planned assessment where we followed up on previous breaches of regulations in relation to safe care and treatment, staffing, fit and proper persons employed and good governance. At this assessment we found improvements had been made and the service was no longer in breach of regulations.
Staff were safely recruited and received training which gave them the skills and confidence to safely and effectively support people.
People who required support with medicines received support from staff who had undertaken specific training to carry out this task.
The provider was committed to providing high quality care and support. They had systems in place, such as audits and spot checks, to monitor quality and identify shortfalls. Shortfalls were addressed in a timely way. Any minor issues identified during this assessment were rectified before the end of the assessment demonstrating the providers commitment to quality and improvement.
Staff were extremely positive about the registered manager and the management of the service. All staff told us they would recommend 1-2-1 Live in Care as a place to work. Staff felt very well supported. Although many staff worked alone with the person they supported, all said they could ask for advice or support at any time. Staff felt valued and listened to.
The provider carried out assessments before a person began to use the service. These assessments included people’s likes and dislikes to enable staff to be matched to people.
Staff lived with people in their own homes to provide care and support when people wanted and needed it. This enabled the service to provide very personalised care and ensure people continued to be able to follow their own routines.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Claire Woods
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- 1-2-1 Live In Care Ltd
- Ownership type
- Organisation
- Companies House number
- 13823728 (opens Companies House)
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does 1-2-1 Live In Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for 1-2-1 Live In Care Ltd.
- When was 1-2-1 Live In Care Ltd last inspected?
- The Care Quality Commission's latest rating for 1-2-1 Live In Care Ltd was published on 9 March 2026.
- Who runs 1-2-1 Live In Care Ltd?
- 1-2-1 Live In Care Ltd is run by 1-2-1 Live In Care Ltd.
- What is 1-2-1 Live In Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 March 2026.
Contact
- Phone
- 07868 349482
- Address
- Unit G11, Beech Business Park, Bristol Road, Bridgwater, TA6 4FF Map (opens Google Maps)
Compare nearby
- G Brunelcare Domiciliary Care Services Somerset Good, 0.3 miles away
- G Dimensions Somerset Bridgwater Domiciliary Care Office Good, 0.5 miles away
- – Southwest Care-Line Ltd Not yet rated, 0.7 miles away
- G Total Care Good, 1 mile away
- G G H Quality Care Limited - 63 Taunton Road Good, 1.1 miles away