UniqCare Islington
Home care, Islington
Not yet rated by the CQC. New services usually get their first rating within a year or two.
UniqCare Islington: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
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Ratings published by the Care Quality Commission.
Rated Good in November 2026.
The latest rating was published this month.
What inspectors found
From the Care Quality Commission's assessment published 4 November 2026 (assessment visit 27 August 2026). Quoted under the Open Government Licence.
UniqCare Islington was first registered with CQC on 15 July 2022. The service is registered to provide the regulated activities of personal care and supported living. The provider told us that supported living had not been provided since their registration and there were no current plans to do so.
This assessment took place between 1 September and 6 October 2026. At the time of our assessment, there were 3 people receiving personal care and support from the service.
Read the full summary
We assessed the service against ‘right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted.
Systems were in place to protect people from the risk of abuse. Risks to people’s safety and wellbeing were effectively managed.
Staff received appropriate training and supervision to support them to meet people’s needs and to develop in their roles. They worked well with each other, and others involved in people’s care, so that people experienced consistent and continuous support. There were a suitable number of experienced and skilled staff, and safe recruitment practices were followed.
Infection prevention and control measures were effective. People received personalised care and support based on their assessed needs. People’s care and support was reviewed regularly to ensure this remained effective and achieved positive outcomes. People were supported to maintain their health and wellbeing and safely received their medicines when they needed them. Staff supported people to understand their care and support so they could give informed consent.
People were supported to have choice, control, and independence. Information was provided in accessible formats to meet their individual needs and preferences.
The provider was experienced and understood the needs of people using the service. Governance arrangements were effective in monitoring service quality and driving improvement. There was a positive culture of learning, inclusion, and improvement, with a focus on achieving good outcomes for people.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Suite 101D, Business Design Centre, 52 Upper Street, London, N1 0QH |
|---|---|
| Neighbourhood | Islington town, Islington |
| Phone | 020 4553 6018 |
| Website | www.theuniqueservices.uk |
| Registered manager | Reginald Inya |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Unique Services Portfolio Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | SC668828 (opens Companies House) |
Nearest alternatives
- – Reach Healthcare Solutions Ltd Home care, less than 0.1 miles awayNot yet rated
- – SureCare Central London Home care, less than 0.1 miles awayNot yet rated
- – Sunlight Care Islington Home care, 0.2 miles awayNot yet rated
- – Amini Care Services Limited Home care, 0.4 miles awayNot yet rated
- O BEAM ABA Services Home care, 0.4 miles awayOutstanding
Getting help from London Borough of Islington
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Islington
- Ask for a care needs assessment
- Phone: 020 7527 2299, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: London Borough of Islington
Checked on the council's website, November 2026.
Common questions
- Does UniqCare Islington provide nursing care?
- The Care Quality Commission's register does not list nursing care for UniqCare Islington.
- When was UniqCare Islington last inspected?
- The Care Quality Commission's latest rating for UniqCare Islington was published on 4 November 2026.
- Who runs UniqCare Islington?
- UniqCare Islington is run by Unique Services Portfolio Limited.
- What is UniqCare Islington's CQC rating?
- Not yet rated by the CQC. New services usually get their first rating within a year or two.