Shelagh Care Services Limited
- Home care
- Dementia care
- Registered since 2022
- Grays, Thurrock, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
36 of 40
rated home care services in Thurrock are rated Good, like this one.
Shelagh Care Services Limited: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Caring Locals Not yet rated, less than 0.1 miles away
- G Clarity Homecare Essex Good, less than 0.1 miles away
- – Goldcrest Healthcare Service (Essex) Not yet rated, less than 0.1 miles away
- – Josephine Care Limited Not yet rated, less than 0.1 miles away
- – Major Domicile Ltd Not yet rated, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 July 2026 (assessment visit 8 July 2026). Quoted under the Open Government Licence.
Date of assessment: 24 June to 30 June 2026.
Shelagh Care Services Limited provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 2 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This is the first assessment of the service. We carried out a comprehensive assessment. This assessment was announced.
People received care that was person centred to their needs. There was a consistent team of staff who had received the appropriate training to support people. The appropriate employment checks were in place to ensure staff were suitable to work with vulnerable people. The registered manager provided supervision of staff and checked their competencies to fulfil their role.
At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture.’ The registered manager had good oversight of the service and the quality assurance systems in place supported this. Complaints were responded to quickly and full safeguarding investigation completed when indicated. Reviews were regularly completed and feedback obtained from people being supported.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Muyiwa Soyinka
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Shelagh Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 13500680 (opens Companies House)
Getting help from Thurrock Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Thurrock Council
- Ask for a care needs assessment
- Phone: 01375 511 000, Monday to Friday, 9am to 5pm (limited service 7am to 7pm, seven days a week)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Shelagh Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Shelagh Care Services Limited.
- When was Shelagh Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Shelagh Care Services Limited was published on 8 July 2026.
- Who runs Shelagh Care Services Limited?
- Shelagh Care Services Limited is run by Shelagh Care Services Ltd.
- What is Shelagh Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 July 2026.
Contact
- Phone
- 01375 267901
- Address
- Office 203, Suite 2, 1 Queensgate Centre, Orsett Road, Grays, RM17 5DF Map (opens Google Maps)
Compare nearby
- – Caring Locals Not yet rated, less than 0.1 miles away
- G Clarity Homecare Essex Good, less than 0.1 miles away
- – Goldcrest Healthcare Service (Essex) Not yet rated, less than 0.1 miles away
- – Josephine Care Limited Not yet rated, less than 0.1 miles away
- – Major Domicile Ltd Not yet rated, less than 0.1 miles away