Angels Domiciliary Care Limited
Home care, Southwark
Good
Rated on
Rating from the Care Quality Commission.
Angels Domiciliary Care Limited: inspection record
Rated Good in August 2025.
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Ratings published by the Care Quality Commission.
Rated Good in August 2025.
The latest rating was published 14 months ago.
How it compares locally
- One of 15 Good home care services in Southwark, out of 25 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 14 August 2025 (assessment visit 22 January 2025). Quoted under the Open Government Licence.
Date of inspection: 26 February 2025 to 20 March 2025. Angels Domiciliary Care Agency is a care at home service providing support to younger adults, people living with dementia, mental health support needs, sensory impairment, learning disability or autistic spectrum disorder. CQC only assesses where people receive personal care. This is help with tasks related to personal hygiene and eating. At the time of the inspection there were 6 people using the service. There was a registered manager in post at the time of the inspection.
At the time of the inspection, people using the service were not living with learning disability or autistic spectrum disorder. However, we have assessed the service against 'right support, right care, right culture guidance to make judgements whether the provider guaranteed people with a learning disability or autistic people, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Read the full summary
This is the first inspection of the service since they were registered on 18 October 2022. At this inspection the service has been rated good.
The service had enough staff employed to keep people safe. Pre employment checks were safe and robust. Staff received an induction at the beginning of their employment as well as regular training and appraisals.
People had care plans in place which documented all their care needs, so staff had relevant information on how to support people safely.
The service had a robust accident and incident policy in place which was followed by the registered manager and staff. Incidents were investigated and discussed at regular staff meetings, for learning and to prevent the risk of repetition in the future.
Staff told us they were very happy working for Angels Domiciliary Care Limited. They told us they felt well supported by the registered manager and the management team in general.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first inspection for this service. This key question was rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first inspection for this service. This key question was rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated as good. This meant people were treated with dignity and respect and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 38, St Olav's Court, 25 Lower Road, London, SE16 2XB |
|---|---|
| Neighbourhood | Rotherhithe, Southwark |
| Phone | 020 3151 6888 |
| Website | www.visiting-angels.co.uk/southeastlondon |
| Registered manager | Angelika Ziemianska |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Angels Domiciliary Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13819808 (opens Companies House) |
Nearest alternatives
- G Revolution Social Care Home care, 0.1 miles awayGood
- – AA Healthcare Services Ltd Home care, 0.4 miles awayNot yet rated
- – Tinos Care Ltd Home care, 0.4 miles awayNot yet rated
- G London and South East Domiciliary Care Branch (Learning Disability) Home care, 0.5 miles awayGood
- – Fatfalam Limited Home care, 0.6 miles awayNot yet rated
Getting help from London Borough of Southwark
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Southwark
- Ask for a care needs assessment
- Phone: 020 7525 3324 (older people and physical disabilities), Monday to Friday, 9am to 5pm. Mental health: 0800 368 8433. Learning disabilities and young adults 18 to 25: 020 3457 7580
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Southwark
Checked on the council's website, November 2026.
Common questions
- Does Angels Domiciliary Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Angels Domiciliary Care Limited.
- When was Angels Domiciliary Care Limited last inspected?
- The Care Quality Commission's latest rating for Angels Domiciliary Care Limited was published on 14 August 2025.
- Who runs Angels Domiciliary Care Limited?
- Angels Domiciliary Care Limited is run by Angels Domiciliary Care Ltd.
- What is Angels Domiciliary Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 August 2025.