Voyage (DCA) Gloucester
- Home care
- Registered since 2014
- Quedgeley, Gloucestershire, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2016, most recently Requires improvement in July 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
15 of 114
rated home care services in Gloucestershire are rated Requires improvement, like this one.
Voyage (DCA) Gloucester: inspection record
Rated Requires improvement in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Crossroads Care Gloucestershire - Gloucester Branch (Outstanding, 0.1 miles away) and Acorn to Oak Homecare (Good, 0.6 miles away).
Nearest home care services:
- – Head Office No overall rating, 0.1 miles away
- O Crossroads Care Gloucestershire - Gloucester Branch Outstanding, 0.1 miles away
- – Eden Housing & Support - Gloucester Not yet rated, 0.3 miles away
- – Royale Healthcare Limited Not yet rated, 0.3 miles away
- – Community Forensic Service Not yet rated, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 21 July 2022. Quoted under the Open Government Licence.
Fox Elms Care Ltd is a domiciliary care service providing personal care to those with a learning disability or complex needs in their own homes or a supported living setting.
What inspectors found
The service was partially able to demonstrate how they were meeting the underpinning principles of 'Right support, right care, right culture'.
Read the rest of CQC's summary
Right Support People had a choice about their living environment and were able to personalise their rooms. People could access specialist health and social care support in the community. The provider was working to improve and develop the relationships with healthcare professionals and the local authority.
Right Care The service did not always ensure that risks faced by people in relation to medicines, epilepsy and infection control had been consistently identified, assessed and planned for. The provider was working to ensure the records relating to the management of people's care were up-to-date and reflective of their needs.
Right Culture The provider had not had consistent oversight of the service since our last inspection. There had been a delay in implementing an effective quality assurance system which meant that records were inconsistent and the culture at the service was not always positive. Prior to our inspection a new senior management team had implemented a service improvement plan. They had made considerable progress, although more time was needed to fully implement and embed the necessary improvements.
Questions to ask the service
- Safe was rated Requires improvement on 21 July 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 21 July 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Amy Withers
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 21 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Fox Elms Care LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 05355524 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Voyage (DCA) Gloucester provide nursing care?
- The Care Quality Commission's register does not list nursing care for Voyage (DCA) Gloucester.
- When was Voyage (DCA) Gloucester last inspected?
- The Care Quality Commission's latest rating for Voyage (DCA) Gloucester was published on 21 July 2022.
- Who runs Voyage (DCA) Gloucester?
- Voyage (DCA) Gloucester is run by Fox Elms Care Limited.
- What is Voyage (DCA) Gloucester's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 21 July 2022.
Contact
- Phone
- 01452 382357
- Address
- Goodridge Court, Goodridge Avenue, Gloucester, GL2 5EN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Crossroads Care Gloucestershire - Gloucester Branch (Outstanding, 0.1 miles away) and Acorn to Oak Homecare (Good, 0.6 miles away).
Nearest home care services:
- – Head Office No overall rating, 0.1 miles away
- O Crossroads Care Gloucestershire - Gloucester Branch Outstanding, 0.1 miles away
- – Eden Housing & Support - Gloucester Not yet rated, 0.3 miles away
- – Royale Healthcare Limited Not yet rated, 0.3 miles away
- – Community Forensic Service Not yet rated, 0.4 miles away