Clarissa's Home Healthcare Services LTD
- Home care
- Dementia care
- Registered since 2022
- Launton, Oxfordshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 months
since the latest rating was published.
11 of 106
rated home care services in Oxfordshire are rated Requires improvement, like this one.
Clarissa's Home Healthcare Services LTD: inspection record
Rated Requires improvement in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Season Healthcare Living (Good, less than 0.1 miles away) and Vibe Care (Good, less than 0.1 miles away).
Nearest home care services:
- – Good Oaks Homecare - Oxford and Bicester Not yet rated, less than 0.1 miles away
- – Joining Hands Healthcare Not yet rated, less than 0.1 miles away
- G Season Healthcare Living Good, less than 0.1 miles away
- G Vibe Care Good, less than 0.1 miles away
- – Virtuous Business Solutions Limited No overall rating, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 21 May 2026 (assessment visit 13 February 2026). Quoted under the Open Government Licence.
Date of assessment 13 February 2026 to 23 April 2026.
Clarissa's Home Healthcare Services LTD is a homecare provider providing the regulated activities of personal care to people living in their own homes. CQC only inspects where people receive personal care.The registered manager also held the nominated individual role.
- Safe No rating
- Well-led No rating
Read the rest of CQC's summary
At our last assessment we identified 2 breaches of the legal regulations relating to safe care and treatment and good governance. At this inspection, we identified 2 continuing breaches of the legal regulations in safe care and treatment and good governance and an additional breach of the legal regulations relating to fit and proper persons employed.
The provider did not always provide safe care and treatment. Systems and processes were not effective in identifying issues and areas for improvement. There was inconsistent recording within care records. Staff were not always recruited safely. Medicines were not routinely managed safely. Risks relating to people’s care were not always assessed, care records were not always detailed, accurate or person-centred. The provider was not consistently working in line with the Mental Capacity Act 2005 when completing mental capacity assessments. However, the provider worked with professionals and was managing infection prevention and control effectively.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulations in relation to safe care and treatment and fit and proper persons employed.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of a legal regulation in relation to good governance.
Questions to ask the service
- Safe was rated Requires improvement on 21 May 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 21 May 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Morris Chipiro
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 14111090 (opens Companies House)
Getting help from Oxfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oxfordshire County Council
- Ask for a care needs assessment
- Phone: 01865 519800, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Oxfordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Clarissa's Home Healthcare Services LTD provide nursing care?
- The Care Quality Commission's register does not list nursing care for Clarissa's Home Healthcare Services LTD.
- When was Clarissa's Home Healthcare Services LTD last inspected?
- The Care Quality Commission's latest rating for Clarissa's Home Healthcare Services LTD was published on 21 May 2026.
- Who runs Clarissa's Home Healthcare Services LTD?
- Clarissa's Home Healthcare Services LTD is run by Clarissa's Home Healthcare Services LTD.
- What is Clarissa's Home Healthcare Services LTD's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 21 May 2026.
Contact
- Phone
- 01865 338053
- Address
- Bicester Innovation Centre, Commerce House, Telford Road, Bicester, OX26 4LD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Season Healthcare Living (Good, less than 0.1 miles away) and Vibe Care (Good, less than 0.1 miles away).
Nearest home care services:
- – Good Oaks Homecare - Oxford and Bicester Not yet rated, less than 0.1 miles away
- – Joining Hands Healthcare Not yet rated, less than 0.1 miles away
- G Season Healthcare Living Good, less than 0.1 miles away
- G Vibe Care Good, less than 0.1 miles away
- – Virtuous Business Solutions Limited No overall rating, less than 0.1 miles away