DHC - Connaught House
- Home care
- Dementia care
- Registered since 2023
- Loughborough, Leicestershire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
2 ratings
Rated Requires improvement at every inspection since 2021.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
18 of 104
rated home care services in Leicestershire are rated Requires improvement, like this one.
DHC - Connaught House: inspection record
Rated Requires improvement in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Loughborough (Good, 0.7 miles away) and DHC - Waterside Court (Good, 0.7 miles away).
Nearest home care services:
- – Red Apple Care Ltd Not yet rated, 0.7 miles away
- G Loughborough Good, 0.7 miles away
- – Rosebuds Care Ltd Not yet rated, 0.7 miles away
- G DHC - Waterside Court Good, 0.7 miles away
- O A&J Assisted Living T/A Radfield Home Care Loughborough, Charnwood & Melton Mowbray Outstanding, 0.8 miles away
Questions to ask the service
- Safe was rated Requires improvement on 9 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 9 August 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Sukhbinder Rai
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- DHC Midlands Ltd
- Ownership type
- Organisation
- Companies House number
- 10135970 (opens Companies House)
DHC Midlands Ltd runs 4 services in England, 3 of them in the East Midlands. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by DHC Midlands Ltd
- G DHC - Dudley & Sandwell Good. Home care, Dudley, West Midlands
- G DHC - Gretton Court Good. Home care, Leicestershire
- G DHC - Waterside Court Good. Home care, Leicestershire
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does DHC - Connaught House provide nursing care?
- The Care Quality Commission's register does not list nursing care for DHC - Connaught House.
- When was DHC - Connaught House last inspected?
- The Care Quality Commission's latest rating for DHC - Connaught House was published on 9 August 2022.
- Who runs DHC - Connaught House?
- DHC - Connaught House is run by DHC Midlands Ltd. It runs 4 services in England, 3 of them in the East Midlands.
- What is DHC - Connaught House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 9 August 2022.
Contact
- Phone
- 01509 263199
- Address
- Connaught House, Victoria Place, Loughborough, LE11 2EY Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Loughborough (Good, 0.7 miles away) and DHC - Waterside Court (Good, 0.7 miles away).
Nearest home care services:
- – Red Apple Care Ltd Not yet rated, 0.7 miles away
- G Loughborough Good, 0.7 miles away
- – Rosebuds Care Ltd Not yet rated, 0.7 miles away
- G DHC - Waterside Court Good, 0.7 miles away
- O A&J Assisted Living T/A Radfield Home Care Loughborough, Charnwood & Melton Mowbray Outstanding, 0.8 miles away