Classic Care Services Limited
- Home care
- Dementia care
- Registered since 2014
- Haywards Heath, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Classic Care Services Limited: inspection record
Rated Good in January 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Abbey Care Good, 0.7 miles away
- G Hurst Place Good, 1.3 miles away
- O Caremark (Mid Sussex and Crawley) Outstanding, 1.5 miles away
- G Claimont Health Good, 1.5 miles away
- – Esme Blake Care Services Not yet rated, 1.5 miles away
About the service
From the Care Quality Commission's inspection report published 17 January 2020. Quoted under the Open Government Licence.
Classic Care Services Limited is a domiciliary care agency which provides support for adults in the community, including those living with dementia. At the time of the inspection 47 people were receiving personal care services.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
The culture of the service was positive, and people and staff were complementary of the management and provider. Systems and process were in place to monitor the quality of the service being delivered.
Read the rest of CQC's summary
People were happy with the care they received and felt safe with the staff that were supporting them. Staff told us it was a good place to work and the enthusiasm from the team impacted positively on the people using the service. People received support from a consistent team who knew them well. There were sufficient numbers of staff to ensure people did not feel rushed and people received their support on time.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Caroline Allan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Physical Disability, Sensory Impairment, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 17 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Classic Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 04704112 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Classic Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Classic Care Services Limited.
- When was Classic Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Classic Care Services Limited was published on 17 January 2020.
- Who runs Classic Care Services Limited?
- Classic Care Services Limited is run by Classic Care Services Limited.
- What is Classic Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 January 2020.
Contact
- Phone
- 01293 889080
- Address
- 9 Knox Road, Haywards Heath, RH17 7BJ Map (opens Google Maps)
Compare nearby
- G Abbey Care Good, 0.7 miles away
- G Hurst Place Good, 1.3 miles away
- O Caremark (Mid Sussex and Crawley) Outstanding, 1.5 miles away
- G Claimont Health Good, 1.5 miles away
- – Esme Blake Care Services Not yet rated, 1.5 miles away