Rated Care Homes

High Wycombe Supported Living

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2015.

  • 9 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 51 of 67

    rated home care services in Buckinghamshire are rated Good, like this one.

High Wycombe Supported Living: inspection record

Home care, Buckinghamshire

Rated Good in October 2017.

High Wycombe Supported Living: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. –
    8 Deacon Close Not yet rated, 0.3 miles away
  2. G
    WR Care Services Good, 0.8 miles away
  3. G
  4. –
    Oakridge House Not yet rated, 0.9 miles away
  5. G
    Surecare Wycombe and Chiltern Good, 0.9 miles away

See all home care services in Buckinghamshire

See all home care services in High Wycombe

What inspectors found

From the Care Quality Commission's inspection report published 5 October 2017. Quoted under the Open Government Licence.

High Wycombe Supported Living provides a service to 46 people, mainly younger adults with learning disabilities, across five sites in the High Wycombe area. People are supported in individual flats and shared houses which are owned by a housing association. People's care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living. This inspection looked at people's personal care and support.

Read the rest of CQC's summary

We last inspected this service in December 2014 and rated the service 'good.' At this inspection we found the service remained 'good'.

Why the service is rated 'good':

High Wycombe Supported Living provides a person-centred service where people are encouraged to be as independent as they can be. We saw people accessed the community; many were involved in voluntary work, work experience or day service opportunities. People went away on holidays of their choice, both in this country and abroad. The properties with individual flats had a shared lounge on the ground floor. This was used by people as they wished and for occasional group activities, to help prevent social isolation.

People were kept safe. They told us they would speak with staff if they had any concerns. Many people named their keyworker or the registered manager as the person they would turn to if they were unhappy. People told us they felt confident these staff would listen to them and put things right.

People received effective care. This included support to attend healthcare appointments and to eat a healthy diet. Staff were supported through regular supervision from their line managers. They received training to meet people's needs and had been recruited using robust processes.

Each person's needs had been recorded in a care plan. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were caring and kind towards people. One person told us "Staff are marvellous, they're friendly… they've all helped me to be where I am now." Another person told us "Staff are very good. I always find (name of staff) a good laugh."

There were clear visions and values for the service. The service had a registered manager in place. The provider monitored the quality of care to make sure it met people's needs. Staff understood their responsibilities and knew how to raise any concerns.

The five questions we ask about services and what we found

Questions to ask the service

  1. The last rating is 9 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Lucy Goodman
Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 5 October 2017. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
The Fremantle TrustBrand: The Fremantle Trust
Ownership type
Organisation
Companies House number
02722437 (opens Companies House)
Charity number
1014986

The Fremantle Trust runs 18 services, all in the South East. 14 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.

Other services run by The Fremantle Trust

  1. O
    Milton Keynes Supported Living Service Outstanding. Home care, Milton Keynes
  2. O
    The Heights Outstanding. Care home with nursing, Buckinghamshire
  3. G
    Belgrave Lodge Good. Care home, Buckinghamshire
  4. G
    Chesham Leys Good. Care home with nursing, Buckinghamshire

See all 18 services run by The Fremantle Trust

Getting help from Buckinghamshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does High Wycombe Supported Living provide nursing care?
The Care Quality Commission's register does not list nursing care for High Wycombe Supported Living.
When was High Wycombe Supported Living last inspected?
The Care Quality Commission's latest rating for High Wycombe Supported Living was published on 5 October 2017.
Who runs High Wycombe Supported Living?
High Wycombe Supported Living is run by The Fremantle Trust. It runs 18 services, all in the South East.
What is High Wycombe Supported Living's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 5 October 2017.

Contact

Phone
01494 528372
Address
Flat 24, 11-18 Beechlands Court, Barry Close, High Wycombe, HP12 4EF Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    8 Deacon Close Not yet rated, 0.3 miles away
  2. G
    WR Care Services Good, 0.8 miles away
  3. G
  4. –
    Oakridge House Not yet rated, 0.9 miles away
  5. G
    Surecare Wycombe and Chiltern Good, 0.9 miles away

See all home care services in Buckinghamshire

See all home care services in High Wycombe