West Hampshire DCA
- Home care
- Registered since 2023
- Whiteley, Hampshire, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
89%
of rated home care services in Hampshire are Good or Outstanding (87% across the South East, 88% across England).
West Hampshire DCA: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Daniel's Special Care Ltd (Good, 0.1 miles away) and Health and Social Care Services Ltd (Good, 0.2 miles away).
Nearest home care services:
- – Central Hampshire DCA Not yet rated, less than 0.1 miles away
- – Sakura Care Ltd Not yet rated, less than 0.1 miles away
- – Brielle Healthcare Services Ltd - Hampshire Not yet rated, 0.1 miles away
- G Daniel's Special Care Ltd Good, 0.1 miles away
- G Health and Social Care Services Ltd Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 20 July 2026 (assessment visit 12 May 2026). Quoted under the Open Government Licence.
We carried out a responsive assessment at West Hampshire DCA between 3 June and 24 June 2026. This assessment was prompted by a review of the information we held about the service and was our first inspection since they registered with CQC.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At the time of the assessment, 5 people were using the service. CQC only inspects where people are receiving the regulated activity personal care. We assessed the service in line with the ‘Right support, right care, right culture’ guidance to determine whether people with a learning disability and autistic people were supported with respect, equality, dignity, choice, independence, and good access to their local communities that most people take for granted.
West Hampshire DCA is a service providing care for older people, younger adults, people with sensory impairment, learning disabilities or autistic spectrum disorder, and people with a physical disability. The service consists of 6 supported living services, managed by 2 service managers. There is currently no registered manager in post; however, a new manager is in the process of registering with the Care Quality Commission.
The service provided person-centred care, with positive feedback from people and relatives highlighting kind, compassionate staff and meaningful support.
People were supported to make choices, maintain relationships and live active lives, and staff demonstrated a good understanding of individual needs.
Systems were in place to support safe and effective care. However, opportunities were identified to further strengthen the provider’s recording and oversight, including ensuring documentation is consistently clear, up to date and fully aligned with best practice, to support ongoing quality and consistency.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Autism HampshireBrand: The Avenues Trust
- Ownership type
- Organisation
- Companies House number
- 01710300 (opens Companies House)
- Charity number
- 288141
Autism Hampshire runs 3 services, all in the South East. 0 are rated Good or Outstanding and 3 have no rating yet.
Other services run by Autism Hampshire
- – Central Hampshire DCA Not yet rated. Home care, Hampshire
- – East Hampshire DCA No overall rating. Home care, Hampshire
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does West Hampshire DCA provide nursing care?
- The Care Quality Commission's register does not list nursing care for West Hampshire DCA.
- When was West Hampshire DCA last inspected?
- The Care Quality Commission's latest rating for West Hampshire DCA was published on 20 July 2026.
- Who runs West Hampshire DCA?
- West Hampshire DCA is run by Autism Hampshire. It runs 3 services, all in the South East.
- What is West Hampshire DCA's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01489 880881
- Address
- 1646 Parkway, Solent Business Park, Whiteley, Fareham, PO15 7AH Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Daniel's Special Care Ltd (Good, 0.1 miles away) and Health and Social Care Services Ltd (Good, 0.2 miles away).
Nearest home care services:
- – Central Hampshire DCA Not yet rated, less than 0.1 miles away
- – Sakura Care Ltd Not yet rated, less than 0.1 miles away
- – Brielle Healthcare Services Ltd - Hampshire Not yet rated, 0.1 miles away
- G Daniel's Special Care Ltd Good, 0.1 miles away
- G Health and Social Care Services Ltd Good, 0.2 miles away